Hi, I’m
Randi Little
Scheduler/Coordinator
Dalton,GA
A mature person is one who does not think only in absolutes, who is able to be objective even when deeply stirred emotionally, who has learned that there is both good and bad in all people and all things, and who walks humbly and deals charitably with the circumstances of life.
Eleanor Roosevelt
Summary
Dynamic professional with a strong work ethic and proven expertise in scheduling and operations at Mohawk Industries. Enhanced customer satisfaction through effective resource allocation and communication, achieving timely project completions. Skilled in data entry and critical thinking, consistently identifying process improvements to drive efficiency and team productivity.
Talented Scheduler with a hardworking mentality and an organized approach. Familiar with compliance and documentation requirements.
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
17
years of professional experience
Work History
Mohawk Industries Inc
Scheduler/Coordinator
05.2023 - Current
Job overview
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
- Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
- Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
- Monitored employee performance closely to identify areas for improvement or additional training needs that would lead to optimized scheduling outcomes.
- Improved overall workflow efficiency by collaborating with team leads to identify bottlenecks, establish priorities, and develop solutions for process improvement.
Complete Cash
Store Manager of Operations
09.2020 - 05.2023
Job overview
- Increased store traffic by organizing engaging events and promotions that appealed to target customers.
- Monitored competitor activities within the local market, adjusting strategies as necessary to maintain a competitive edge and drive store success.
- Coordinated with regional management on strategic planning initiatives aimed at improving store performance within the district or territory as a whole.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
- Enhanced customer satisfaction levels with clear communication and timely follow-ups on loan applications.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
Shaw Industries
Fiber Planner
09.2017 - 06.2020
Job overview
- Prioritized schedules to meet project goals and overall customer satisfaction.
- Achieved on-time completion of projects with diligent scheduling and resource management.
- Recognized potential issues with inventory and quality control and engineered changes.
Engineered Floors
Coater Utility
02.2013 - 08.2017
Job overview
- Demonstrated adaptability by quickly learning new technologies and techniques as required within the ever-evolving industry.
- Implemented safety protocols to minimize accidents, contributing to a safer work environment.
- Reduced material waste by accurately measuring and applying coatings according to specifications.
- Communicated and escalated with peers and principles.
- Trained others on operation and setup of coater operations.
- Increased customer satisfaction by delivering high-quality coated products in a timely manner.
Mohawk Industries
Ticket Clerk
02.2008 - 07.2011
Job overview
- Utilized company software systems effectively for efficient ticket processing and reporting tasks.
- Input correct correct quality and size of coater rolls into AS400.
- Ensure correct tickets are attached to the correct rolls.
Education
Dalton State CollegeDalton, GA
Bachelor of Science from Criminal Justice
Georgia Northwestern Technical CollegeDalton, GA
Associate of Science from Business Mangement
05-2028
Skills
- Computer skills
- Attention to detail
- Data entry
- Strong work ethic
- Critical thinking/Problem Solving
- Customer service
- Teamwork and collaboration
- Effective multitasking
- Schedule coordination/coordination
- Production Scheduling
- Telephone etiquette
- Documentation proficiency
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Scheduler/Coordinator
Mohawk Industries Inc
05.2023 - Current
Store Manager of Operations
Complete Cash
09.2020 - 05.2023
Fiber Planner
Shaw Industries
09.2017 - 06.2020
Coater Utility
Engineered Floors
02.2013 - 08.2017
Ticket Clerk
Mohawk Industries
02.2008 - 07.2011
Dalton State College
Bachelor of Science from Criminal Justice
Georgia Northwestern Technical College
Associate of Science from Business Mangement
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