Randi Olenick
Morrisdale,PA
Summary
Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies.
Overview
5
5
years of professional experience
Work History
911 Dispatcher
Centre County Government
07.2022 - Current
- Enhanced emergency response times by effectively prioritizing incoming calls and dispatching appropriate resources.
- Streamlined communication between first responders and callers by maintaining clear, concise, and accurate information sharing.
- Reduced errors in dispatch process by meticulously documenting call details and resource allocation.
- Supported efficient response efforts with effective triage of emergency situations, ensuring proper allocation of resources.
Administrative Assistant
Walter Hopkins & Company
01.2020 - 07.2022
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Pharmacy Technician
Mount Nittany Medical Center
08.2018 - 08.2020
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Education
Associate Of Applied Science - Diagnostic Medical Sonography
South Hills School of Business And Technology - State College
State College, PA06.2017
Skills
- Stress Management
- Resource Allocation
- Mental Health Knowledge
- Computer-Aided Dispatching
- Active Listening
- Map Reading Skills
Timeline
911 Dispatcher
Centre County Government
07.2022 - Current
Administrative Assistant
Walter Hopkins & Company
01.2020 - 07.2022
Pharmacy Technician
Mount Nittany Medical Center
08.2018 - 08.2020
Associate Of Applied Science - Diagnostic Medical Sonography
South Hills School of Business And Technology - State College
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