Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Randi Royer

Traverse City,MI

Summary

Dedicated and adaptable individual with a strong foundation in customer service and hospitality. Proven ability to multitask in fast-paced environments, manage time efficiently, and resolve issues with a positive attitude. Highly skilled in building rapport with team members and consistently exceeding expectations. Proficient in POS systems and committed to maintaining a clean atmosphere.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Bubbas
Traverse City, MI
11.2022 - 08.2025
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Followed health safety guidelines when preparing and serving food products.
  • Monitored dining room for cleanliness and proper set-up at all times.

Receptionist

Cherry Bend Health & Wellness
Traverse City, Michigan
02.2025 - 07.2025
  • Scheduled appointments and coordinated client visits for health services.
  • Managed front desk operations and greeted clients at Cherry Bend Health & Wellness.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Operated specialized equipment to perform microneedling treatments for wrinkles and scarring.

Server

Pure Country Family Restaurant
Rudyard, MI
08.2018 - 10.2022
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.

Housekeeper

Breakers Inn
Saint Ignace, MI
04.2021 - 07.2021
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.

Education

Esthetician - Esthetician

Epiphany Advanced Academy
Williamsburg, MI
04-2024

Some College (No Degree) - Tourism And Hospitality Management

Northern Michigan University
Marquette, MI

Skills

  • Skincare treatments
  • Public health codes knowledge
  • Waxing
  • Facials
  • Hospitality service expertise
  • Strong Work Ethic
  • Professional Appearance
  • Michigan-licensed esthetician
  • Skincare services

Certification

  • Serve Safe Certified
  • TIPS Certified
  • Licensed Esthetician

Accomplishments

  • High School Honor Roll
  • Deans List in College

Timeline

Receptionist

Cherry Bend Health & Wellness
02.2025 - 07.2025

Server

Bubbas
11.2022 - 08.2025

Housekeeper

Breakers Inn
04.2021 - 07.2021

Server

Pure Country Family Restaurant
08.2018 - 10.2022

Esthetician - Esthetician

Epiphany Advanced Academy

Some College (No Degree) - Tourism And Hospitality Management

Northern Michigan University

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