Randi Sandoval
Summary
Compassionate professional in healthcare, adept at performing venipuncture and blood collection tasks with precision and care. Known for maintaining high productivity levels and efficiently completing procedures to uphold patient comfort and accuracy. Skilled in specimen handling, data entry, and patient education, ensuring safe and effective practices. Excel in communication, empathy, and adaptability, fostering positive patient experiences and efficient clinical workflows.
Overview
10
10
years of professional experience
Work History
Phlebotomist
American Bio-Clinical Laboratories
01.2021 - 01.2022
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Maintained patient comfort and safety throughout the phlebotomy process.
- Managed inventory of phlebotomy supplies and reordered stock as necessary.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Prepared and packaged specimens for courier transport.
- Input medical and insurance information into database for inclusion in patient records.
- Performed centrifugation and specimen aliquoting for sample preparation.
Patient Service Specialist
Select Physical Therapy
Glendale, CA
05.2019 - 12.2020
- Absorbed a vast knowledge of physical therapy CPT codes to correct claims and process accurately.
- Conducted insurance authorizations and verifications; resolved patients concerns.
- Decreased companies no show and reschedule rate.
- Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
Patient Representative II
Christus Spohn Health System Corporation
Corpus Christi, TX
09.2016 - 01.2018
- Worked with various departments to properly relay confidential information.
- Exceeded the expected daily amount of inbound calls answered and outbound calls dialed while communicating with patients.
- Assisted manager in overall clinic operations.
- Provided customer service to patients by answering questions and addressing complaints.
- Handled high volume of incoming calls, providing exceptional customer service to patients and families.
- Performed data entry tasks for patient information into electronic health record systems.
Data Entry Specialist
RandstadUSA
Oklahoma City, OK
07.2015 - 07.2016
- Transferred written information into databases to maintain consistent, accurate client records and project details.
- Organized and filed data in appropriate locations for easy access to essential information.
- Compiled, sorted, and verified electronic data against hard copies to support quality control efforts.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized various software and tools to streamline processes and optimize performance.
Pharmacy Technician
Clinic Pharmacy
Altus, Oklahoma
08.2012 - 08.2015
- Reviewed medication orders and prescriptions and organized medications for dispensing; prepared labels; calculated quantities.
- Checked pharmaceutical stock to assess inventory level; placing orders; removed outdated drugs.
- Troubleshooted medication issues and submitted prior authorizations to approve the preferred medication for patients.
Waitress
Romas Italian Restaurant
Altus, OK
08.2011 - 08.2012
- Maintained a high tip average due to consistent customer satisfaction.
- Worked passionately in customer service in a high volume restaurant.
- Applied positive suggestive sales approach to guide guests.
Education
Phlebotomy Technician -
Phlebotomy Training Specialists
West Covina9 2018
High School Diploma -
Altus High School
Altus, OK4 2011
Some College (No Degree) - General Studies
Western Oklahoma State College
Altus, OKSkills
- Bookkeeping support
- Medical billing
- Office administration
- EMR record-keeping
- Reliable and trustworthy
- Computer skills
- Team building
- Blood collection
- Specimen collection and storage
- Geriatric phlebotomy
- Patient confidentiality
- Proofreading
- Fast typing speed
- Strong problem solver
- Insurance processing
References
References available upon request.
Timeline
Phlebotomist
American Bio-Clinical Laboratories
01.2021 - 01.2022
Patient Service Specialist
Select Physical Therapy
05.2019 - 12.2020
Patient Representative II
Christus Spohn Health System Corporation
09.2016 - 01.2018
Data Entry Specialist
RandstadUSA
07.2015 - 07.2016
Pharmacy Technician
Clinic Pharmacy
08.2012 - 08.2015
Waitress
Romas Italian Restaurant
08.2011 - 08.2012
Phlebotomy Technician -
Phlebotomy Training Specialists
High School Diploma -
Altus High School
Some College (No Degree) - General Studies
Western Oklahoma State College