Randi Taylor
Traverse City
Summary
Branch manager with experience in financial services, specializing in meeting diverse borrowing needs. Proven ability to adapt to changing environments and implement effective solutions. Strong leadership skills demonstrated through successful team management and customer satisfaction improvements.
Overview
2026
2026
years of professional experience
Work History
Branch Manager
Honor Bank
2024 - Current
- Maintain and seek business relationships
- Effectively coach team for advancements
- Oversee daily operations not limited to sales conversations, account maintenance, and experiences
Member Service Representative
LMCU
2023 - 2024
- Loan origination including Home Equity Products
Branch Manager
TBA Credit Union
2022 - 2023
- Effectively coached team to increase benefits for members
- Managed internal audits on branch, cash machines, and compliance
- Completed projects for strategic planning
Member Service Specialist
Team One Credit Union
2019 - 2022
- Opening secured, unsecured loans, accounts, and credit card applications
- Review and verify borrower’s credit reports, income and employment history
- Ensure compliance with company policies, underwriting guidelines and federal regulations
- Designated branch loan and cash auditor
Loan Officer
PNC Bank
2018 - 2019
- Loan originating and account maintenance
- Develop and maintain existing and new banking relationships
- NMLS registered to consult clients regarding consumer lending needs
General Manager
Pointes North Beachfront Resort Hotel
2014 - 2017
- Oversaw daily operations of hotel
- Managed revenue goals, invoicing, and record keeping
- Assured hotel quality for guest experience
Supply Administration
United States Marine Corps
2004 - 2008
- Managed daily office operations such as ordering, tracking and receiving
Skills
- Member relations
- Coaching and mentoring
- Problem solving
- Verbal/written communication
- Excellent time management skills
- Branch operations management
- Direct sales
- High-energy attitude
- Technologically savvy
- Loan origination
- ITM
- Licensed Credit Insurance Producer
Volunteerism
- Treasurer for TASOA
- Commissioner for the Human Rights Commission
- Reigning Liberty Ranch
- Silverlake Elementary
- Project Feed The Kids
- Seeds
- Tart
Timeline
Branch Manager
Honor Bank
2024 - Current
Member Service Representative
LMCU
2023 - 2024
Branch Manager
TBA Credit Union
2022 - 2023
Member Service Specialist
Team One Credit Union
2019 - 2022
Loan Officer
PNC Bank
2018 - 2019
General Manager
Pointes North Beachfront Resort Hotel
2014 - 2017
Supply Administration
United States Marine Corps
2004 - 2008