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Summary
Overview
Work History
Education
Skills
Career Break
Timeline
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Randi Ullom

Patient Care
Las Vegas,NV

Work Preference

Job Search Status

Open to work

Desired Job Title

Surgical Care CoordinatorAccounting and Human ResourcesUnit Surgical CoordinatorCustomer Service Representative AgentCardiovascular Technician

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Las Vegas, NV, USHenderson, NVBoulder City, NVPahrump, NV
Open to relocation: No

Important To Me

Work-life balancePersonal development programsHealthcare benefitsPaid time offPaid sick leave401k matchStock Options / Equity / Profit SharingCareer advancementCompany Culture

Summary

Detail-oriented healthcare administrative professional with experience in cardiology, pain management, and surgical coordination. Expertise in scheduling, insurance verification, and managing medical records while delivering high-quality patient support. Ready to leverage strong organizational and customer service skills in a full-time administrative role.

Overview

14
14
years of professional experience

Work History

Cardiovascular Technician

Heart Institute of Nevada
Las Vegas, NV
06.2001 - 03.2004
  • Scheduled appointments and coordinated cardiac procedures to facilitate patient care.
  • Coordinated patient scheduling and appointment management to enhance clinic efficiency.
  • Assisted in maintaining accurate patient records using electronic health record systems.
  • Supported clinical staff by preparing necessary documentation for patient consultations.

Customer Service Representative Agent

American Benefit Plan Administrators
Las Vegas, NV
04.2004 - 10.2008
  • Resolved customer inquiries regarding benefits and claims processing efficiently.
  • Assisted clients in understanding plan options and enrollment procedures.
  • Documented customer interactions accurately in CRM software for tracking purposes.
  • Collaborated with team members to enhance service delivery and resolve complex issues.

Unit Surgical Coordinator

Centennial Surgery Center
Las Vegas, NV
04.2010 - 09.2012
  • Coordinated scheduling, referrals, insurance verification, and patient support.
  • Coordinated surgical schedules and ensured timely communication between surgeons and patients.
  • Managed patient intake processes, improving overall operational efficiency in surgical departments.
  • Maintained accurate patient records using electronic health record systems to support clinical workflows.

Accounting and Human Resources

Sun City Summerlinn Florists
Las Vegas, Nv
12.2012 - 08.2013
  • Demonstrated self-motivation by proactively managing tasks and deadlines.
  • Adapted quickly to fast-paced environments by prioritizing tasks and staying organized.
  • Collaborated with team members and worked independently to achieve project goals.
  • Adapted swiftly to new challenges by acquiring necessary skills and knowledge.

Surgical Care Coordinator

Integrated Pain Specialists
Las Vegas, NV
10.2013 - 12.2014
  • Coordinated surgeries, managed insurance authorizations, facilitated patient communication, and maintained accurate records.
  • Coordinated patient care plans with healthcare providers to ensure optimal treatment pathways.
  • Facilitated communication between patients and medical staff to address concerns and improve satisfaction.
  • Scheduled appointments and managed follow-ups to enhance patient adherence to treatment regimens.

Education

Medical Assistant - Healthcare

Pima Medical Institute
Las Vegas, NV
06-2002

Telemetry Technician - Healthcare

College of Southern Nevada
Las Vegas, NV
06-2002

Phlebotomy - Healthcare

College of Southern Nevada
Las Vegas, NV
06-2002

Cardiovascular Technician - Healthcare

College of Southern Nevada
Las Vegas, NV
09-2002

Skills

  • Patient scheduling and coordination
  • Patient coordination
  • Insurance verification and authorizations
  • Insurance authorizations
  • Medical office administration
  • Patient communication
  • Data management
  • Patient record management
  • Medical documentation
  • Clinical scheduling
  • Customer serviceware
  • Patient care coordination

Career Break

2015–2026: Family caregiver while raising a family; maintained strong organizational and communication skills.

Timeline

Surgical Care Coordinator

Integrated Pain Specialists
10.2013 - 12.2014

Accounting and Human Resources

Sun City Summerlinn Florists
12.2012 - 08.2013

Unit Surgical Coordinator

Centennial Surgery Center
04.2010 - 09.2012

Customer Service Representative Agent

American Benefit Plan Administrators
04.2004 - 10.2008

Cardiovascular Technician

Heart Institute of Nevada
06.2001 - 03.2004

Medical Assistant - Healthcare

Pima Medical Institute

Telemetry Technician - Healthcare

College of Southern Nevada

Phlebotomy - Healthcare

College of Southern Nevada

Cardiovascular Technician - Healthcare

College of Southern Nevada
Randi UllomPatient Care