Randi Wenrich
Largo,FL
Summary
Dynamic Bartender Shift Manager with a proven track record at Jimmy's on the Edge, excelling in inventory management and customer satisfaction. Skilled in beverage preparation and conflict resolution, I developed innovative drink recipes that enhanced sales and fostered loyalty among patrons. Committed to maintaining cleanliness standards and efficient service.
Overview
8
8
years of professional experience
Work History
Bartender Shift Manager
Jimmy's on the Edge
05.2017 - Current
- Assisted in daily bar operations, ensuring efficient service and customer satisfaction.
- Learned drink recipes and preparation techniques to maintain consistency in beverage quality.
- Supported inventory management by tracking stock levels and placing orders as needed.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
Bartender Shift Manager
Old Corner Hotel
05.2022 - 04.2024
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Developed innovative drink recipes that became popular among patrons, boosting sales and enhancing the establishment''s reputation.
Education
General Studies
Milton Area High School
Milton, PA06.2003
Skills
- Cleanliness standards
- Upselling strategies
- POS system operation
- Ordering supplies
- Beverage making
- Inventory
- Beverage preparation
- Cash register operation
Timeline
Bartender Shift Manager
Old Corner Hotel
05.2022 - 04.2024
Bartender Shift Manager
Jimmy's on the Edge
05.2017 - Current
General Studies
Milton Area High School
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