Randolf Baldemor
Honolulu,HI
Summary
Dynamic leader with extensive experience in operations management, business transformation, and strategic planning. Proven track record in achieving financial returns, identifying organizational efficiencies, negotiating government contracts, securing millions in Federal grant funding, launching successful global marketing campaigns, and spearheading cross-functional initiatives requiring stakeholder engagement. A licensed attorney with a strong background in risk management.
Overview
26
26
years of professional experience
Work History
Chief of Policy and Research
Hawaiʽi Public Utilities Commission
01.2025 - 03.2026
- Advised the Hawaiʽi Public Utilities Commission on regulated industry policy matters (i.e. electricity, ground transportation, inter-island shipping, drinking water and wastewater, telecommunications), and planned, directed, and reviewed the work performed by the Office of Policy and Research staff.
- Work encompassed a diverse range of topics, including Electrification of Transportation (EOT), Integrated Grid Planning (IGP), Performance-Based Regulation (PBR), Distributed Energy Resources (DER) (e.g. solar, geothermal, wind), and wildfire mitigation.
President/CEO
CHART Rehabilitation of Hawaiʽi
01.2024 - 10.2024
- Led strategic and operational initiatives for employee-owned company, enhancing overall performance.
- Developed long-term growth strategies that resulted in improved financial returns.
Executive Vice President
Roberts Hawaiʽi
06.2019 - 01.2024
- Reporting to the CEO and the Board of Directors, helped lead the largest employee-owned company in State of Hawaiʽi, with over 1600 employees, more than $100 million in annual revenue, and business lines that include municipal bus transportation, school bus transportation, private charters, tour operations, entertainment, and catering services.
- Contributed to executive team efforts that led to record profitability in 2021 and 2022.
- Prepared federal and state grant funding requests, securing approximately $20 million in 2021.
- Managed government relations and negotiated contracts for shuttle operations at Daniel K. Inouye International Airport.
- Directed bus acquisitions focusing on renewable energy solutions, such as EV and hydrogen buses.
- Oversaw risk management, including fleet telematics and insurance programs.
- Implemented improvements in insurance, safety, and risk management practices.
- Cultivated relationships with stakeholders, including government agencies and utility providers.
- Coordinated preparation and finalization of RFP responses.
Chief Executive Officer & Founder
HubHui Pty. Ltd.
04.2018 - 06.2019
- Led a Singapore-based technology startup, exploring the development of a universal loyalty point marketplace.
Chief Operating Officer
Hawaiʽi Tourism Authority
06.2015 - 04.2018
- Launched the 'Discover Your Aloha' marketing campaign, generating hundreds of millions of dollars of tax revenue for the State and receiving Expedia’s Most Innovative Campaign Award (2016).
- Led development of airline and airport partnerships, establishing the most diverse air route network in state history.
- Contributed to agency's achievement of record visitor arrivals and expenditures during tenure.
Deputy Director
State of Hawaiʽi, Department of Human Resources Development
01.2015 - 06.2015
- Oversaw HR administration and policy implementation across State agencies.
- Engaged in discussions and decisions during Governor’s Cabinet meetings.
Director of Strategic Initiatives
State of Hawaiʽi, Office of the Governor
02.2014 - 01.2015
- Spearheaded cross-functional initiatives, representing the Governor, to enhance collaboration among leaders across government agencies.
- Secured public-private partnership among U.S. Pacific Air Command, Hawaiʽi Pacific University, and State of Hawaiʽi to advance critical infrastructure projects.
- Launched tax collection project to diversify and increase sources of tax revenue.
Deputy Chief Information Officer of Business Transformation
State of Hawaiʽi, Office of Information Management & Technology
10.2012 - 02.2014
- Established and managed the State’s Enterprise Program Management Office.
- Oversaw the Enterprise Resource Planning (ERP) Executive Committee and Tax System Modernization Program.
- Advocated for hundreds of millions in IT program funding before State Legislature, securing vital resources for technology initiatives.
- Founded Transformation Internship Program, enabling hundreds of high school and college students to gain exposure and contribute to business transformation projects across State agencies.
- Collaborated with business transformation representatives to launch multiple business improvement projects, enhancing service delivery across the State.
- Led the team that developed the State’s government services portal.
Deputy Director
State of Hawaiʽi, Department of Taxation
01.2011 - 10.2012
- Oversaw tax administration, information technology, collections, and enforcement for an agency responsible for collecting more than $6 billion in tax revenue.
- Served as member of Governor's Cabinet, influencing key policy decisions.
- Represented the agency before the State Legislature on tax policy and tax administration matters.
- Drafted the Department’s IT modernization plan, while working with a team representing all aspects of the agency.
- Launched a business improvement project reducing (by months) delays in the processing of millions of tax returns and refunds.
Chairman
Hawaiʽi’s Children First
10.2009 - 01.2011
- Spearheaded a grassroots campaign that led to the passage of a constitutional amendment changing the method for selecting the Board of Education.
President
DiscoveryBox
01.2009 - 01.2011
- Collaborated with investors and board of directors to shape strategy and secure financing.
- Directed business development, marketing, and operations for the electronic discovery and legal hold technology platform.
Vice President, Business Development
DiscoveryBox
02.2008 - 12.2008
- Worked with investors and the board of directors on strategy and financing.
- Responsible for business development, marketing, and all aspects of operations for the electronic discovery and legal hold technology platform.
Assistant Vice President, Claims
Island Insurance Companies
08.2007 - 02.2008
- Executed special projects for CEO and President, enhancing oversight of Claims Department.
Partner
Goodsill Anderson Quinn & Stifel
01.2007 - 07.2007
- Represented and advised Hawaiʽi and mainland clients on a diverse range of matters, including intellectual property, commercial contracts, insurance, aviation, and maritime law.
- Member of the government relations team.
Associate Attorney
Goodsill Anderson Quinn & Stifel
09.2000 - 12.2006
- Represented and advised Hawaiʽi and mainland clients on a diverse range of matters, including intellectual property, commercial contracts, insurance, aviation, and maritime law.
- Member of the government relations team.
Education
Juris Doctor -
University of Washington School of Law
Seattle, Washington06-1999
Bachelor of Arts - Political Science
University of Florida
Gainesville, Florida08-1995
Skills
- Operations management
- Strategic planning
- Brand marketing
- Law and regulation
- Budget forecasting
- Risk management
- Government relations
- Change management
- Project management
- Stakeholder engagement
- Procurement and contract administration
- Inter-cultural relations
- Public speaking
Past Board Community Activities
- FBI Honolulu Citizens Academy (graduate)
- Honolulu Zoo Society, Board of Directors
- USTA Hawaiʽi Pacific Section, Board of Directors
- State of Hawaiʽi, Employer-Union Health Benefits Trust Fund, Board of Trustees
Skills Training Certifications
- Six Sigma Black Belt Certification
- Design Thinking Certification
- ITIL Service Management Certification
- State of Hawaiʽi, Procurement & Contract Administration training
- Licensed to practice law in the State of Hawaiʽi and the State of Washington
- U.S. Customs Brokers License
- Airline Reporting Corporation, ASQ travel agent certification
Affiliations
- Travel, Running, Golf, Spending time with family
Timeline
Chief of Policy and Research
Hawaiʽi Public Utilities Commission
01.2025 - 03.2026
President/CEO
CHART Rehabilitation of Hawaiʽi
01.2024 - 10.2024
Executive Vice President
Roberts Hawaiʽi
06.2019 - 01.2024
Chief Executive Officer & Founder
HubHui Pty. Ltd.
04.2018 - 06.2019
Chief Operating Officer
Hawaiʽi Tourism Authority
06.2015 - 04.2018
Deputy Director
State of Hawaiʽi, Department of Human Resources Development
01.2015 - 06.2015
Director of Strategic Initiatives
State of Hawaiʽi, Office of the Governor
02.2014 - 01.2015
Deputy Chief Information Officer of Business Transformation
State of Hawaiʽi, Office of Information Management & Technology
10.2012 - 02.2014
Deputy Director
State of Hawaiʽi, Department of Taxation
01.2011 - 10.2012
Chairman
Hawaiʽi’s Children First
10.2009 - 01.2011
President
DiscoveryBox
01.2009 - 01.2011
Vice President, Business Development
DiscoveryBox
02.2008 - 12.2008
Assistant Vice President, Claims
Island Insurance Companies
08.2007 - 02.2008
Partner
Goodsill Anderson Quinn & Stifel
01.2007 - 07.2007
Associate Attorney
Goodsill Anderson Quinn & Stifel
09.2000 - 12.2006
Juris Doctor -
University of Washington School of Law
Bachelor of Arts - Political Science
University of Florida