Suzanne Catoggio
Howard Beach,NY
Summary
Dynamic Director oversees every facet of the Professional Standards Policy and Integrity Unit with strong project management and decision-making skills. Brings comprehensive knowledge of policy development and compliance operations. Skilled at coordinating policy implementation and personnel resources to ensure adherence to professional standards under tight deadlines. Strategic-thinking individual experienced in transforming underperforming units into top-performing entities. Offers an engaging and pleasant personality with expertise in improving organizational integrity and ethical standards.
Overview
20
20
years of professional experience
1
1
Certification
Work History
School Safety Director of Professional, Policy, Integrity Section (Deputy Chief)
NYPD School Safety Division- Citywide
2023.08 - Current
- Responsible for Implementing Division-wide professional standards
- Responsible for ensuring training is consistent and meets the needs and demands of today’s Department around the city
- Ensures that field inspections are conducted, administrative reviews are done, responsible for audits, and investigations to promote high standards of integrity for members citywide
- Offers input and help to oversee various operational and administrative functions of the entire Division
- Responsible for assigning designated teams to provide a comprehensive audit of individual commands to document compliance with Department policies and directives.
Field Investigator
Insight Service Group
2023.02 - Current
- Field Investigator, February 2023 – Present
- Conducts thorough investigations, including recorded statements and interviews of claimants, witnesses, and employers
- Executes undercover surveillance, pretext calls, and door-knocks
- Handles alive and well checks, scene investigations, and FOIL requests
- Provides detailed documentation and timely updates to case managers and clients
- Maintains confidentiality and professionalism in all investigative efforts
Real Estate Agent
eXp Realty
2020.12 - Current
- Real Estate legislation knowledge
- Marketing expertise
- Attention to details
- Strong communication skills
- Email management
- Customer service
- Organizational skills.
School Safety Commanding Officer Bronx East (Deputy Inspector)
NYPD School Safety Division-Bronx East Borough
2020.09 - 2023.08
- Built relationships with Principals, Administrators, Council Members, Uniform Counterparts in the NYPD, and Members of the Community
- Managed School Safety operations for eight precincts, three hundred schools, and approximately five-hundred members of service
- Ensured subordinates of all ranks are trained with up-to-date protocols and standards
- Trained and provided tools to help prepare Agents and Sergeants for the Lieutenants civil service exam
- Trained and provided tools to help prepare Lieutenants for the Administrative Supervisor of Security civil service exam
- Ensured all crimes are addressed and plans are implemented to reduce the number of incidents from occurring and prevent patterns from occurring
- Attended NYPD Comp Stat to answer for any and all crimes
- Prepared contingency plans for all emergency situations that may arise in the city as well as prepare all ranks that work in the command on proper response techniques.
School Safety Commanding Officer Brooklyn South (Deputy Inspector)
NYPD School Safety Division-Brooklyn South Borough
2018.12 - 2020.09
- Administered the mission of the School Safety Division for thirteen precincts, three hundred and fifty schools and approximately eight hundred and fifty Members of Service
- Developed and wrote plans of action in the event of emergencies/disasters within the Queens North Borough
- Coordinated administrative and operational responsibilities of subordinates within the guidelines of the Department
- Ensured that arrests are affected fairly, properly and without prejudice
- Analyzed crimes and develop plans to identify patterns and trends to proactively prevent crimes.
- Established strong relationships with external partners to facilitate cooperation and support during joint operations.
- Coordinated multi-disciplinary teams effectively, maximizing individual strengths to achieve collective goals.
- Demonstrated support of policies and procedures established by organization.
School Safety Commanding Officer Queens North (Deputy Inspector)
NYPD School Safety Division-Queens North Borough
2013.01 - 2018.12
- Administered the mission of the School Safety Division for eight precincts, two hundred and thirty schools and approximately four hundred and fifty Members of Service
- Developed and wrote plans of action in the event of emergencies/disasters within the Queens North Borough
- Coordinated administrative and operational responsibilities of subordinates within the guidelines of the Department
- Ensured that arrests are affected fairly, properly and without prejudice
- Analyzed crimes and develop plans to identify patterns and trends to proactively prevent crimes.
School Safety Associate of School Security (Captain)
NYPD School Safety Division- Bronx West Borough
2012.10 - 2013.01
- Assumed command and perform functions of the Commanding Officer
- Responded to major radio runs and unusual occurrences within command and perform prescribed functions
- Evaluated training, planning and personnel functions and needs of the command and make recommendations to the commanding officer
- Studied the deployment of resources of the command and recommend more effective deployment to the Commanding Officer, where appropriate
- Supervised the investigation of communications and preparation and forwarding of written reports.
School Safety Special Operations Supervisor (Lieutenant)
NYPD School Safety Division- Queens South Borough
2009.08 - 2012.10
- Responded to all gang, graffiti, major crimes, media, and counter terrorism incidents
- Supervised the Field Intelligence Officer (FIO), Gang, Graffiti, Crime Prevention, Crime Analysis, and Community Outreach Units
- Prepared and enforced a plan of action to proactively reduce crimes
- Conferred and shared information with all ranks within the NYPD, NYC Department of Education and the School Safety Division.
School Safety Supervisor (Lieutenant)
NYPD School Safety Division-Queens South Borough 102 & 106 Precincts
2008.11 - 2009.08
- Reported incidents on proper department forms accurately and legibly in a timely manner
- Knowledgeable of Penal and Criminal Laws, Confinement/Arrests, and courtroom procedures
- Notified appropriate authorities for police/medical response for all Aided Cases
- Attentively responded to emergencies by assigning and dispatching Agents to emergency situations.
School Safety Agent (Officer)
NYPD School Safety Division-Long Island City High School
2004.06 - 2008.11
- Patrolled the school building and the perimeter to safeguard from incidents and possible intruders
- Offered guidance and support to all students and staff
- Investigated incidents
- Processed paperwork
- Conducted arrests.
Education
Masters of Public Administration - Inspection and Oversight
John Jay College of Criminal Justice
New York, New York05.2019
Bachelor’s Degree - Forensic Psychology
John Jay College of Criminal Justice
New York, New York05.2008
Associates Degree - Criminal Justice
John Jay College of Criminal Justice
New York, New York01.2007
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Team Management
- Strategies and goals
- Organizational Development
- Staff Development
- Rules and regulations
- Charismatic Leader
Certification
- Certified in Therapeutic Crisis Intervention in Schools (Cornell University), 11/2023
- Youth Mental Health First Aid certification, 03/2024
- Youth Mental Health First Aid certified trainer, 06/2024
- AED/CPR Certified, 12/2023
- NYPD Active Shooter-I Surviving an Active Threat, 12/2022
- NYPD Active Shooter-II Active Threats on Campuses: Protective Measures and Responses, 12/2023
- NYPD Active Shooter III Counterterrorism Bureau Site Protection through Observational Techniques, 04/2024
- NYC DOE Child Abuse Identification and Reporting, 12/2023
- Autism Workshop, 12/2023
- School Violence Intervention and Prevention, 12/2023
- Dignity for All Student Act, 12/2023
- Certificate of Completion of Apprenticeship Training, New York City Police Academy, Brooklyn, New York, 06/2004, 09/2004
- Certified in Methods of Instruction (77 hours), New York City Police Academy, Brooklyn, New York, 09/2023, Present
- Trained to design electronic presentation using Microsoft PowerPoint, New York City Police Academy, Brooklyn, New York, 09/2023, Present
- Notary Public Certified, 07/2017-Present
- Certified tax preparer, 01/2019-Present
- Real Estate Salesperson, 09/2020-Present
- Express Offers Certified through eXp Realty, 08/2021-Present
- Pistol License (carry & conceal), 08/2017-Present
- Life and Health Insurance License, 01/2022-Present
- Certified Investigator Licensed in NY, NJ, PA, CT, 02/2023-Present
- Certified in Therapeutic Crisis Intervention, 01/2024-Present
- Youth Mental Health First Aid, 03/2024-Present
- Certified Youth Mental Health First Aid Instructor, 06/2024
Timeline
School Safety Director of Professional, Policy, Integrity Section (Deputy Chief)
NYPD School Safety Division- Citywide
2023.08 - Current
Field Investigator
Insight Service Group
2023.02 - Current
Real Estate Agent
eXp Realty
2020.12 - Current
School Safety Commanding Officer Bronx East (Deputy Inspector)
NYPD School Safety Division-Bronx East Borough
2020.09 - 2023.08
School Safety Commanding Officer Brooklyn South (Deputy Inspector)
NYPD School Safety Division-Brooklyn South Borough
2018.12 - 2020.09
School Safety Commanding Officer Queens North (Deputy Inspector)
NYPD School Safety Division-Queens North Borough
2013.01 - 2018.12
School Safety Associate of School Security (Captain)
NYPD School Safety Division- Bronx West Borough
2012.10 - 2013.01
School Safety Special Operations Supervisor (Lieutenant)
NYPD School Safety Division- Queens South Borough
2009.08 - 2012.10
School Safety Supervisor (Lieutenant)
NYPD School Safety Division-Queens South Borough 102 & 106 Precincts
2008.11 - 2009.08
School Safety Agent (Officer)
NYPD School Safety Division-Long Island City High School
2004.06 - 2008.11
Masters of Public Administration - Inspection and Oversight
John Jay College of Criminal Justice
Bachelor’s Degree - Forensic Psychology
John Jay College of Criminal Justice
Associates Degree - Criminal Justice
John Jay College of Criminal Justice
- Certified in Therapeutic Crisis Intervention in Schools (Cornell University), 11/2023
- Youth Mental Health First Aid certification, 03/2024
- Youth Mental Health First Aid certified trainer, 06/2024
- AED/CPR Certified, 12/2023
- NYPD Active Shooter-I Surviving an Active Threat, 12/2022
- NYPD Active Shooter-II Active Threats on Campuses: Protective Measures and Responses, 12/2023
- NYPD Active Shooter III Counterterrorism Bureau Site Protection through Observational Techniques, 04/2024
- NYC DOE Child Abuse Identification and Reporting, 12/2023
- Autism Workshop, 12/2023
- School Violence Intervention and Prevention, 12/2023
- Dignity for All Student Act, 12/2023
- Certificate of Completion of Apprenticeship Training, New York City Police Academy, Brooklyn, New York, 06/2004, 09/2004
- Certified in Methods of Instruction (77 hours), New York City Police Academy, Brooklyn, New York, 09/2023, Present
- Trained to design electronic presentation using Microsoft PowerPoint, New York City Police Academy, Brooklyn, New York, 09/2023, Present
- Notary Public Certified, 07/2017-Present
- Certified tax preparer, 01/2019-Present
- Real Estate Salesperson, 09/2020-Present
- Express Offers Certified through eXp Realty, 08/2021-Present
- Pistol License (carry & conceal), 08/2017-Present
- Life and Health Insurance License, 01/2022-Present
- Certified Investigator Licensed in NY, NJ, PA, CT, 02/2023-Present
- Certified in Therapeutic Crisis Intervention, 01/2024-Present
- Youth Mental Health First Aid, 03/2024-Present
- Certified Youth Mental Health First Aid Instructor, 06/2024
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