Randolph Pope
RALEIGH,NC
Summary
Over 20 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.
Overview
22
22
years of professional experience
Work History
Independent Courier
Door Dash
06.2021 - Current
- Drove safely at all times to avoid accidents and harm.
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Verified package information to check for accuracy and completeness.
Delivery Driver
Tap Worldwide LLC
06.2016 - 10.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Independent Courier
Uber
10.2014 - 05.2016
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Contacted customers to confirm delivery details and locations.
- Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
Delivery Driver
First Choice Cabinetry
11.2013 - 06.2015
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
Independent Contractor
Wholesome Fruits LLC
04.2012 - 10.2013
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
Taxi Driver
Green Taxi
10.2011 - 04.2012
- Arrived on time to customer appointments.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
Shuttle Driver
Super Shuttle
01.2009 - 01.2012
- Followed company policies and procedures and maintained compliance with standards.
- Transported customers to and from [Location].
- Operated with safety and skill to avoid accidents and delays.
Delivery Driver
Ford's Produce
08.2001 - 01.2009
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Operated light trucks to deliver loads as far as 100 miles from home location.
- Filled out load paperwork and DOT-mandated log books.
- Successfully avoided time delivery delays by carefully planning best routes.
- Expedited deliveries to meet customer deadlines and requirements.
Education
Associate of Science - Computer Electronics Technology
ECPI University
Raleigh, NC06.1996
GED -
Fike High School
Wilson, NC06.1994
Skills
- Local Routes
- Recordkeeping
- Performance Improvement
- GPS and Route Planning
- Customer Service
- Document Management
Timeline
Independent Courier
Door Dash
06.2021 - Current
Delivery Driver
Tap Worldwide LLC
06.2016 - 10.2020
Independent Courier
Uber
10.2014 - 05.2016
Delivery Driver
First Choice Cabinetry
11.2013 - 06.2015
Independent Contractor
Wholesome Fruits LLC
04.2012 - 10.2013
Taxi Driver
Green Taxi
10.2011 - 04.2012
Shuttle Driver
Super Shuttle
01.2009 - 01.2012
Delivery Driver
Ford's Produce
08.2001 - 01.2009
Associate of Science - Computer Electronics Technology
ECPI University
GED -
Fike High School
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