Randolph Villacrusis
Vallejo,CA
Summary
Diligent Storekeeper with highly developed skills in inventory management, customer service and stockroom layouts. Track record of successfully investigating and resolving customer complaints and maintaining pre-determined stock levels. Focused on consistently offering friendly, engaging service to over several staff members daily
Overview
17
17
years of professional experience
Work History
Storekeeper II
Kaiser Permanente
Vallejo
04.2008 - Current
- Stock supply rooms and adjust minimum and maximum par levels via Onelink system.
- Receive product shipments and organize in stockroom storage area.
- Document shipping and receiving records to confirm receipt of orders.
- Use Onelink to prepare purchase requisitions for replacement of stock.
- Order goods from various vendors to maintain inventory and various department levels.
- Receive, replenish, and reorder vital supplies daily.
- Fill orders by gathering merchandise specified in requisitions.
- Maintain customer satisfaction with quick and responsive communication and action.
- Use Onelink to check and count all product inventories.
- Monitor merchandise on shelves and in storeroom using Onelink.
- Sort and place various materials on racks and shelves according to predetermined sequences such as onelink number, volume, and frequency of usage.
- Assist customers by answering questions and accommodating the needs of each department.
- Label supplies and neatly stocked on shelves and
- Train incoming storekeepers to succeed in servicing areas I was responsible for.
- Communicate with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
- Arrange products on shelves and in cabinets to maximize space utilization by 30%.
- Ordered tissues/implants and coordinated with OR scheduler to confirm preparedness for upcoming cases.
- Managed storeroom inventory valued at $500K
- Manage product recall and remove affected LOT numbers in a timely manner.
- Dealt with OR vendors coming into the facility.
- Review par efficiency by adjusting min/max of supplies to minimize waste and expired products.
- Supports physicians, nursing staff, and other management team with their needs.
Customer Service Associate Cashier
Circuit City
Fairfield, CA
11.2005 - 03.2008
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
High School Diploma -
Fairfield High School
Fairfield, CA05.2005
Skills
- Stocking and Replenishing
- Goals and Performance
- Inventory Tracking and Storage
- Active Listening
- Customer Inquiries
- Order Management
- Customer Service
- Staff Training
- Employee Motivation
- Critical Thinking
Timeline
Storekeeper II
Kaiser Permanente
04.2008 - Current
Customer Service Associate Cashier
Circuit City
11.2005 - 03.2008
High School Diploma -
Fairfield High School