Randolyn (Randi) Lucero
2213 Red Oak Dr. Little Elm,TX
Summary
Goal-oriented representative in finding resolution for any assigned task.
Friendly and outgoing worker with dedication to reliability and efficiency. Skilled at working with all involved to meet end goal.
Available to upper management to be part of a team to brain storm new approaches to new situations. Help create training for implementation to relay to other representatives.
Helped create checklists to be sent to agents in order to receive documents that would meet requirements for clients.
Overview
16
16
years of professional experience
Work History
Vendor Compliance Specialist/Account Manager
RealPage, Inc.
Richardson, TX
06.2008 - 12.2023
- Insurance Document review and risk assessment.
- Acted as liaison for vendor with their insurance agents to help them meet client requirements
- Worked with with client account managers when needed, to help increase their vendor approval ratings.
- Took escalated calls to help vendors understand their issues with their enrollments, some with property managers, some with insurance documents and their agent. Worked with all parties for resolution.
Education
Skills
- Obtained Texas Property & Casualty Insurance license 2011
- Vendor needs assessment
- Issue resolution
- interface with property managers and vendors
Timeline
Vendor Compliance Specialist/Account Manager
RealPage, Inc.
06.2008 - 12.2023
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