Randrea Gamble
Loxahatchee Groves,FL
Summary
Seasoned Front Desk Aide with hands-on experience providing customer service in high-volume settings. Strengths include multitasking, responding to inquiries, and maintaining a welcoming atmosphere. Demonstrated impact by improving operational efficiency at previous workplaces through well-organized administrative support.
Dedicated Student Ambassador leads tours, knowledgeably responds to questions and helps with enrollment. Proficient in required records, documents and paperwork. Gifted in interpersonal communication and work prioritization.
Overview
1
1
year of professional experience
Work History
Front Desk Library Aid
Ottawa University
Ottawa, KS
01.2024 - 05.2024
- Organized and updated periodicals shelves according to Dewey Decimal System.
- Answered patron inquiries about library policies, procedures, and services.
- Helped maintain the library's online catalog system.
- Assisted in shelving and organizing library materials.
- Checked out books using a barcode scanner and manual record keeping methods.
- Updated patron records in the computer system as needed.
- Provided support to patrons with locating, checking out, and returning books.
- Prepared monthly reports summarizing circulation statistics.
Student Ambassador
Ottawa University
Ottawa, KS
03.2023 - 05.2024
- Provided information to visitors regarding the admission process, academic programs and student life.
- Participated in community outreach activities by attending college fairs around the area.
- Greeted guests at the university entrance and directed them to appropriate areas of the campus.
- Managed registration process for new students during orientation sessions.
- Answered incoming calls from prospective students inquiring about admissions requirements and deadlines.
- Responded to inquiries from potential applicants via email or telephone regarding admissions processes, financial aid options and other relevant topics.
- Conducted campus tours for prospective students and their families.
Education
Bachelor of Science - Management Information Systems
Ottawa University
Ottawa05-2024
Skills
- Guest Relations
- Digital Archiving
- Computer Assistance
- Library Services
- Customer Relationship Management
- Database Management
- Administrative Support
- Registration support
- Campus Tours
- Enrollment Management
- Technical assistance
- Data Entry
- Student relations
Accomplishments
- 3x National Collegiate Flag Football Champion
- All-Star athlete
- Holds fastest record for women's 100-meter for track and field
References
References available upon request.
Timeline
Front Desk Library Aid
Ottawa University
01.2024 - 05.2024
Student Ambassador
Ottawa University
03.2023 - 05.2024
Bachelor of Science - Management Information Systems
Ottawa University
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