Randy Boomsma
Frankfort,IL
Summary
Position as a Automotive Service Director where my experience will add value to operations within the organization.
Overview
21
21
years of professional experience
Work History
Service Director
Mercedes Benz Of Orland Park
Orland Park, IL
01.2019 - Current
Increased service and parts gross profit 30% buy regulating discounts, increasing effective labor rate and receiving a $19 warranty labor rate increase the first year
Work together with the sales department to get used cars reconditioned in a timely manner
Responsible for maintaining high CSI
Maintain warranty index within Mercedes Benz guidelines
Responsible for hiring all service department employees
Service Director
BMW Of Orland Park
Orland Park, IL
06.2001 - 01.2019
Dispatched work to technicians to maximize efficiency
Grew the shop from 6 to 18 technicians
Maintained high CSI
Responsible for hiring all employees in department
Focused on maintaining high gross profit
Maintained warranty index within manufactures guidelines
Responsible for overseeing manufactures training requirements for department
Education
High School Diploma -
Illinois Lutheran High School
Crete, ILSkills
Strong customer service skills
Thorough knowledge and interest in the automotive industry
Many years of experience in supervision in high line dealerships
Familiar with manufacture warranty, reporting and procedures
Positive attitude
Timeline
Service Director
Mercedes Benz Of Orland Park
01.2019 - Current
Service Director
BMW Of Orland Park
06.2001 - 01.2019
High School Diploma -
Illinois Lutheran High School