Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
28
28
years of professional experience
Work History
In House Timeshare Sales Consultant
Wyndham Vacation Ownership
07.2025 - 08.2025
Consulted with Owners on the current status of their Timeshare ownership.
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Counseled Owners on the benefit of upgrading their ownership to improve the availability of vacation locations and size of units.
Sold the benefit of upgrading their ownership and all the additional programs that would be available to them with the upgrade.
Startup Founder
ENTU Auto Services, Inc.
02.2002 - 12.2024
Started this company with zero dealers and built it to a dealer base of over 150 car dealerships.
Developed a revenue base from start up to in excess of over 2 million a year in revenue.
Created and monitored promotional approaches to increase sales and profit levels.
Established and maintained strong relationships with customers, vendors and strategic partners.
Utilized customer service software to manage interactions and track customer satisfaction.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Owner
Tacomo Cars
06.2020 - 05.2023
Founded and managed this independent car dealership.
Managed day-to-day business operations.
Worked with marketing teams to create print and online advertisements to bring in new customers.
Established foundational processes for business operations.
Discovered areas of improvement by generating quarterly operational and sales reports.
Regional Sales Manager
Autobytel.com
01.1998 - 02.2002
Managed revenue models, process flows, operations support and customer engagement strategies.
Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Managed accounts to retain existing relationships and grow share of business in 5 states.
Generated detailed sales reports and forecasts to analyze performance and track progress.
Facilitated business by implementing practical networking techniques.