Randy Centeno
Groton,CT
Overview
18
18
years of professional experience
Work History
PCT
Hartford Health Care/ Backus
12.2021 - Current
- Enhanced PCT trainee skills by developing comprehensive simulation exercises and hands-on practice sessions.
- Improved trainee learning outcomes with tailored instructional materials and teaching methods for diverse learning styles.
- Mentored PCT students, providing individualized guidance and support to help them achieve their career goals.
- Collaborated with fellow preceptors to design innovative training programs that incorporated the latest industry best practices.
Scheduling Coordinator/CNA
Fairview
02.2019 - Current
- Enhanced scheduling efficiency by implementing automated systems and optimizing coordination processes.
- Streamlined communication between departments for improved schedule adherence and reduced conflicts.
- Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
- Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
CNA
Pendleton Health And Rehab
01.2006 - 01.2019
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Education
High School Diploma -
New London High School
New London, CT06.1988
Skills
- Effective Communication
- Time Management
- Interpersonal Skills
- Conflict Resolution
Bilingual
Im fluent in English and Spanish
Languages
Spanish
Native or Bilingual
Timeline
PCT
Hartford Health Care/ Backus
12.2021 - Current
Scheduling Coordinator/CNA
Fairview
02.2019 - Current
CNA
Pendleton Health And Rehab
01.2006 - 01.2019
High School Diploma -
New London High School