Randy Dao

• Maintained a clean, organized, and welcoming environment for customers

• Assisted customers with machine usage and answered questions to ensure a smooth experience

• Monitored facility operations to ensure machines and services were functioning properly

• Provided friendly customer assistance while maintaining a comfortable environment

• Handled customer payments and helped resolve service concerns to ensure a positive experience

• Delivered attentive hospitality and personalized service in a fast paced dining environment

• Anticipated guest needs by providing menu recommendations and ensuring a welcoming dining experience

• Managed multiple tables while maintaining professionalism and attention to detail

• Collaborated with kitchen and service staff to ensure smooth and timely food service

• Supported front-of-house operations as host, busser, and food runner during peak hours

• Managed multiple responsibilities simultaneously including order taking, bartending, food preparation, busing, and customer assistance

• Delivered efficient service during high volume periods while maintaining accuracy for in-person and online orders

• Maintained a clean and organized dining environment while following food safety standards

• Communicated effectively with team members to support smooth restaurant operations

• Resolved customer concerns to ensure a positive service experience