Randy Dozier MBA, CAPM
Project Managment
Altamonte Springs,FL
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level Project Management position to help launch career while achieving company goals. Having experience in industries like Logistics, Supply Chain management, and Higher education, have been fortunate to acquire and hone skills such as scheduling, risk analysis, and team building. In these fast paced environments I have succeeded in working under pressure and adapting to new situations and challenges.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Admissions Representative
Southern Technical College
Orlando, FL
04.2022 - Current
- Welcomes students by actively participating in all steps of the enrollment process (required paperwork, qualifications, campus tours, financial aid, and obtaining schedules)
- Use Kixie and Hubspot to monitor performance and track key milestones such as call counts, appointments, interviews, and enrollments on weekly, monthly basis and assess results
- Engaged in daily Stand Up meetings to communicate contribution to project plans, updates, and results to stakeholders (upper level management) to ensure alignment and proper execution
- Provides adequate and accurate information relative to the college and its programs
- Assist students in selecting their programs of study based upon professional judgements, available test scores, high school, and/or college transcripts
- Qualify applicants for admission who meet the stated college admissions requirements
- Utilize good use of time by making all required phone calls, follow-ups, generating referrals and other daily activities in pursuit of departmental objectives
- Conducts 150-200 cold calls per day to identify perspective student
- Consistently performs the activities that support individual and overall team admissions processes by following policies and procedures
Admissions Representative
Cortiva Institute
Maitland, FL
02.2020 - 01.2022
- Met with prospective students and facilitated the admissions process up to and including prospecting, interviewing, enrollment, and class start
- Use tools to monitor performance and track key milestones on weekly, monthly, basis and assess results
- Ran weekly cross department Stitch meetings to communicate student progress towards enrollment budget updates to senior management to ensure alignment with organizational goals
- Conducted follow-ups for future student by checking their enrollment status
- Organized a Community Outreach Project "Back to School Fair" and designed conversation agendas geared around prospective students interested in learning trades, demonstrating leadership and interpersonal skills
- Participated on Virtual Higher Education panel with the goal to inform community high school grads of Alternative Career Opportunities and promoted hands on Application based learning at Cortiva
- Worked Set appointments utilizing callbacks, referrals and follow up mailings
- Top 4 Admissions Rep for Quarter 1 of 2021
- Maintained a student retention rate of 85% or better
- Conducted best practices workshop with fellow Admissions Staff to increase enrollment efficiency
Account Specialist
Ravago Americas, Amco Polymers
Orlando, FL
05.2017 - 12.2019
- Coordinated purchase order flow across multiple departments
- Processes customer purchase orders and all related request
- Works in conjunction with Sales Rep to maintain customer pricing so that customers are invoiced correctly
- Communicates order status to customers, including backorder information, production lead times, and any order revisions
- Ensured the Transactions met acceptable profit requirements and shipment deadlines
- Developed and maintain spreadsheets all customer specific information and negotiated pricing Established and maintained relationships with both Customers and third-party plastics suppliers
- Collaborated with the procurement team to address risk management to minimize product transportation risk related to timeline and budget
- Correlated together with customers, Shippers, and procurement to plan, deliver, and track orders within timeline, budget and allocated resources
Logistics Account Executive
Total Quality Logistics
Orlando, FL
07.2015 - 05.2017
- Generated my own book of business through lead generation prospect calls
- Identified Quality prospects with the highest opportunity for the need of FTL transportation
- Demonstrated proficiency in negotiating skills, communicating with both Carriers and Customers in a manner that drove broker revenue
- Managed daily account operations from scheduling pickups/ drops, completed locations checks on shipments, and sold loads to carriers to make sure they pick up and deliver 24/7/365
- Exercised integrity by being forth right communicating any and all conflicts to Carriers, Customers, and Brokers
- Proactively, strived to exceed all customer expectations by over servicing and over communicating updates with customers regarding loads
- Recognized companywide twice as a trainee on the TQL Brag board for efficiency and customer service on Broker Account
National Recruiting Consultant
Healthcare Scouts
Orlando, FL.
03.2014 - 07.2015
- Responsible for evaluating candidates’ skills, qualifications and experience against the requirement of the position
- Handle job orders and acted as liaison between field employees and clients
- Handle tasks of sourcing and locating healthcare professionals through various sources, like the internet, referrals, and job fairs
- Perform the tasks of developing and maintaining future contact file of candidates
- Assist management staff in generating effective recruitment strategies
- Handle full responsibilities of providing appropriate staffing solutions
- Maintained company core values
- Generated and identified prospective candidates using Boolean String key word searches
Enrollment Advisor
Pearson Embanet
Orlando, FL.
12.2013 - 03.2014
- Effectively communicate industry trends, quality of leads, and program updates for appropriate cross-functional and departmental team members
- Achieve daily efficiency metrics pertaining to Speed to Lead, Call Volume, Talk Time, 1st Time Contacts, and New Applications as established by the Director of Admissions and the ADA
- Actively participate in weekly meeting rhythms being prepared to discuss performance data, prospective applicant concerns, and creative solutions to enhance team performance
- Review previous term’s conversion metrics to forecast future enrollment metrics
- Communicate with prospective students via call campaigns, emails, and faxes regarding the program
Admissions Representative
DeVry University
Orlando, FL
07.2011 - 12.2013
- Providing world class customer service to prospective students for DeVry University
- Responsible for overseeing the entire admissions process for prospective students up to registration
- Partners with prospective students to come up with solutions for concerns they may have
- Practices active listening skills to help troubleshoot should and problem solve
- Demonstrates the ability to work well in a team environment
- Assist in daily communications regarding team performance, goals, and motivation
- Shares best practices with team members as well as others in support staff roles
- Adhere to all compliance regulations enforced by DeVry University
- Effectively communicates when tailoring DeVry programs and resources to the needs and motivations of each individual student
Team Lead
Kaplan University
Orlando, FL
11.2009 - 07.2011
- Consistently met and exceeded set sales quotas while maintaining superb quality
- Oversaw and walked student s through the University’s admissions process
- Administered quality service to students and addressed needs and concerns
- Managed a team of admissions advisors which consisted of but not limited to running performance reports, coaching sessions, and leading agenda meetings
- Responsible for mentoring new hires, making sure that they understood the organization culture, company expectations as well best practices in regarding to enrolling students
- Sat on employee panel for implementing new ideas on behalf of employee base
- Helped create positive work environment through team work communications skills
- Extensive product knowledge
- Adhere to company Admissions Code of Conduct, policies and procedures
Manager Trainee Enterprise
Rent-A-Car
Orlando, FL
01.2007 - 11.2009
- Managed 40 care fleet single-handedly, averaging a occupancy rate of 85%
- Made business decisions that impacted the bottom line in the organization
- Responsible for developing new business and maintaining current relationships with consumers
- Effectively communicated, influenced and interacted with a diverse demographic of individuals including customers, vendors, and co-workers
- Utilized proper sales techniques to problem solve and manage conflict
- Marketed to local business partners and built solid, long-lasting relationships with key business decision-makers
- Mentored, trained, developed, and managed staff of up ten individuals
Education
Project Management Certificate, Florida -
A&M University
01.2023
Masters of Business Administration -
Webster University
01.2011
Bachelors of Science - Hospitality Management
University of Central Florida
01.2007
Skills
- Microsoft Office Suite (Word, Excel, & Outlook)
- Microsoft Project
- Adobe Products (Acrobat, Photoshop, & Flash)
- Project Management
- Asana Management Tool
- Sales Force Management tool
- HubSpot Management Tool
- Forecasting/Projections
- Intrapersonal Skills
- Negotiation
- Kixie
- Google Sheets
- Windows Operating System
- Team Collaboration
- Data Review and Analysis
- Verbal and Written Communication
- Documentation and Recordkeeping
- Regulatory Compliance
- Information Confidentiality
- Problem-Solving
- Data Entry
- Knowledge of Networking
- Relationship Management
- Detail Oriented
- Coaching and Mentoring
- CRM Software
- Cold Calling
- Calm Under Pressure
- Microsoft Office
- Team Leadership
- Active Listening
- Financial Arrangement Negotiation
- Phone and Email Etiquette
- Relationship Building
- Customer Engagement
- Sales Background
- Customer Service
- Unbiased Interviewing
Certification
- Certified Associate Project Manager, Project Management Institute - March 2023
Timeline
Admissions Representative
Southern Technical College
04.2022 - Current
Admissions Representative
Cortiva Institute
02.2020 - 01.2022
Account Specialist
Ravago Americas, Amco Polymers
05.2017 - 12.2019
Logistics Account Executive
Total Quality Logistics
07.2015 - 05.2017
National Recruiting Consultant
Healthcare Scouts
03.2014 - 07.2015
Enrollment Advisor
Pearson Embanet
12.2013 - 03.2014
Admissions Representative
DeVry University
07.2011 - 12.2013
Team Lead
Kaplan University
11.2009 - 07.2011
Manager Trainee Enterprise
Rent-A-Car
01.2007 - 11.2009
Project Management Certificate, Florida -
A&M University
Masters of Business Administration -
Webster University
Bachelors of Science - Hospitality Management
University of Central Florida