Randy Frazier
Security
Jeffersonville,IN
Summary
Dynamic aviation professional with experience at Northwest Delta, adept in cargo management and safety compliance. Proven ability to enhance operational efficiency through effective communication and teamwork. Skilled in weight/balance loading and aircraft marshaling, consistently achieving on-time performance while fostering a collaborative environment among ramp agents.
Overview
2023
2023
years of professional experience
Work History
Ramp Agent
Northwest Delta
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Coordinated ground crew activities to complete objectives on schedule.
- Guided aircraft into and out of parking positions using hand signals.
- Connected electrical power unit and hoses to aircraft.
- Checked cargo and baggage for security to meet TSA regulations.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Deiced aircraft before takeoff for safety during inclement weather.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Stocked aircraft cabins with necessary equipment and supplies.
- Enhanced security measures for cargo and personnel areas, ensuring strict compliance with regulatory standards.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Maintained cleanliness and organization in ramp areas, promoting safer work environment for all staff.
- Collaborated with airline partners to streamline cross-operational procedures, enhancing overall service quality.
- Facilitated team-oriented environment, boosting morale and productivity among ramp agents.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Minimized environmental impact by implementing more sustainable practices in waste management and equipment operation.
- Collaborated closely with ground crew members to swiftly resolve any logistical challenges that arose during daily operations.
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
- Reduced equipment downtime by conducting regular maintenance checks and coordinating repairs as needed.
- Ensured accurate inventory management through meticulous tracking of baggage movement between ramp areas and terminals.
Package Handler
FedEx
2017.06 - 2022.10
- Maintained secure work environment by observing safety protocols.
- Enhanced efficiency of package handling through strategic sorting techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Travel Degree -
McConnell Travel School
Minneapolis, KS09.1977
Skills
Aviation regulations
Radio etiquette
Cargo and freight
Pushback and towing
Marshaling aircraft
Special needs travelers
Corporate policies
Weight/balance loading
Sorting and labeling
Timeline
Package Handler
FedEx
2017.06 - 2022.10
Ramp Agent
Northwest Delta
Travel Degree -
McConnell Travel School