Randy Garcia
College Park,MD
Summary
Seasoned Administrative professional bringing years' experience in high-efficiency office management in Property management industry. Demonstrated proficiency in workflow optimization, process improvements and numerous software and system technologies. Proven record of delivering substantial cost savings across administrative operations and, inventory oversight. Seeking a stable long-term position for advancement opportunity, where I can utilize my previous knowledge and experience for the growth of a company.
Overview
3
3
years of professional experience
Work History
Resident Services Coordinator
Sage Ventures
Beltsville, MD
10.2023 - Current
- Conducted market research to identify potential tenants and rental rates.
- Created leasing contracts, collected rent payments, and maintained tenant records.
- Gathered data for market research projects and analyzed findings to make recommendations.
- Conducted interviews with customers to gain insights into their experiences.
- Prepared monthly financial reports for review by the property manager.
- Developed new policies for tenant leases as well as procedures for handling rent payments and security deposits.
- Developed individualized service plans for each resident based on assessment results.
- Established relationships with various community partners and vendors who can provide services or goods beneficial to our clients.
- Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
Budget Analyst
Capitol One ( Internship)
McLean, VA
12.2022 - 07.2023
- Developed and implemented budgeting systems to track income, expenditures, and other financial activities.
- Analyzed budget reports to identify discrepancies and recommend corrective actions.
- Conducted cost-benefit analysis for proposed projects and initiatives.
- Prepared detailed financial forecasts and projections for upcoming fiscal years.
- Collaborated with department heads to develop annual operating budgets.
Leasing Manager
Kay Management
Silver Spring, MD
07.2021 - 11.2022
- Handling the collection of rent payments, security deposits and application fees. Review and reconcile accounts payable and receivable
- Develop and administer complete and accurate annual budgets
- Collects monthly fees and maintains records of payments and rental activity.
- Overseeing accounts receivable and payable, collecting rent payments, handling eviction paperwork and attending court hearings if needed, and managing vendors, final account statements, audits, and more.
- Explained policies and procedures to tenants and enforced rules.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
Education
Bachelor of Arts - Business Administration
University of Maryland
College Park, MD05.2024
High School Diploma -
Springbrook High School
05.2020
Skills
- Impressive negotiating and selling skills to achieve sales targets
- Can offer great references as reliable, honest, and hard-working
- Excellent communication skills
- Brand development and marketing
- Records and Database Administration
- Excellent communication and interpersonal skills
- Excellent critical thinking and problem-solving skills
- Training & Development
Languages
Affiliations
- Dean's List student
- National Youth Leadership for Architecture.
- Certified Leasing Specialist
Timeline
Resident Services Coordinator
Sage Ventures
10.2023 - Current
Budget Analyst
Capitol One ( Internship)
12.2022 - 07.2023
Leasing Manager
Kay Management
07.2021 - 11.2022
Bachelor of Arts - Business Administration
University of Maryland
High School Diploma -
Springbrook High School
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