Randy Gasaway
Midland,TX
Summary
Experienced golfer looking to apply knowledge and abilities to play a role in maintaining a smooth and enjoyable golfing experience for the guests. Attentive and motivated to monitor player pace, enforce golf course policies and rules while providing excellent customer service to make for a safe and efficient golfing environment for all players.
Overview
40
40
years of professional experience
Work History
Supervisor - Technical Support Call Center
AT&T Mobility
10.2008 - 12.2022
- Manage technical representatives
- Review representative calls for compliance
- Take call escalations
- Employee training
- Employee support
- Achieved results by working with representatives to meet established goals
Accounting Supervisor
Monongahela Power
09.1982 - 02.2008
- Monitor safety procedures
- Create work assignments for team employees
- Employee training
- Escalation point for problem resolution
Education
Associate of Science - Business
West Virginia Community College
Weirton WV12.1992
Skills
- Knowledge of the game of golf
- Customer Service Experience
- Good Interpersonal Skills
- Positive Attitude
- Willingness to work
- 24 years of softball pitching instruction
- 22 years recreational and high school softball umpiring
- 3 years high school softball volunteer coach
- Training and Development experience
- Excellent Communicator
- Organizational Skills
Timeline
Supervisor - Technical Support Call Center
AT&T Mobility
10.2008 - 12.2022
Accounting Supervisor
Monongahela Power
09.1982 - 02.2008
Associate of Science - Business
West Virginia Community College
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