Summary
Overview
Work History
Education
Skills
Certification
Timeline
SeniorSoftwareEngineer
RANDY GAYNOR

RANDY GAYNOR

Newcastle,OK

Summary

Experienced operations specialist with a decade of proficiency in data analysis, safety, reliability, and quality assurance within manufacturing and maintenance sectors.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Warehouse Hose Technician

Midwest Hose and Specialty
01.2024 - Current
  • Hose Assembly & Processing:
  • Perform complete hose assembly, including measuring, cutting, and crimping hoses using proper tools.
  • Ensure quality by examining connections, fastening parts, and following assembly guidelines.
  • Prepare orders by coiling hoses and packaging for customer delivery.
  • Document work by completing production and quality control forms.
  • Warehouse & Inventory Control:
  • Assist in receiving shipments, organizing stock, and replenishing inventory.
  • Track and manage proprietary product inventory through an ERP system.
  • Sort and place materials on racks, shelves, or bins following Midwest Hose organizational standards.
  • Maintain accurate order logs and perform inventory counts as needed.
  • Equipment Operation & Safety:
  • Operate forklifts, pallet jacks, and other warehouse equipment.
  • Load and unload trucks following OSHA safety guidelines.
  • Maintain a safe, clean, and organized workspace.
  • Wear appropriate PPE (gloves, eye protection, steel-toe boots) and report workplace hazards.
  • Customer & Team Support:
  • Occasionally interact with customers for quick-turnaround hose orders.
  • Provide excellent customer service with a professional and positive attitude.
  • Work as part of a team to ensure timely order fulfillment and smooth warehouse operations.

Delivery Driver

UPS
01.2023 - 01.2024
  • Loading and unloading packages
  • Following designated delivery routes
  • Navigating with GPS systems
  • Maintaining accurate delivery records
  • Responsible for inspecting assigned delivery truck for safety standards
  • Interacting with customers to ensure successful deliveries
  • Organized workload and kept route sufficient and timely.
  • Obeyed all traffic laws and had a perfect safety record.
  • Successfully delivered packages to customers in a timely and courteous manner, ensuring customer satisfaction.
  • Utilized GPS navigation systems to optimize routes and maintain efficient delivery schedules.
  • Maintained a clean driving record and adhered to all safety protocols.
  • Effectively managed delivery schedules and prioritized routes to meet deadlines.
  • Resolved customer inquiries and complaints promptly and professionally.
  • Proficient in loading and unloading packages while maintaining proper handling procedures.
  • Inspect the delivery vehicle regularly
  • Add fuel and maintain detailed records of fuel costs and mileage
  • Deliver items by the required delivery date and time
  • Assemble or install items upon delivery
  • Lifted heavy packages in a safe manor (up to 100lbs.)
  • Collect payment or get signatures for proof of delivery
  • Ensure all items being delivered remain intact during transport and delivery
  • Kept valid driver’s license for daily delivery requirements
  • Fulfilled a clean driving record
  • Maintained a certification to handle flammable and hazardous goods.

Consolidation Technician

Cox communication
09.2019 - 06.2022
  • Responsible for the evaluation and delivery of proposed projects.
  • Cost effectiveness, service delivery, and design of hybrid fiber coax projects.
  • Responsible for performing audits on all Oklahoma and Kansas fiber coax projects to determine line placement correlated within the project’s original plans and scope of work. This mitigated damaged lines and unforeseen impacts of project budgets.
  • Collaboration on estimates, construction planning, material planning, labor costs, and revenue forecasts.
  • Responsible for training new employees in auditing processing and procedures.

Aircraft Mechanic

Tinker Air Force Base
10.2015 - 06.2018
  • Responsible for repair and maintenance of aircraft.
  • Performed essential aircraft inspections in accordance with appropriate procedures and standards
  • Troubleshooting of aircraft and equipment to determine root causes and implement corrective actions.
  • Unscheduled preventive maintenance performed and directed.
  • Data collection for aircraft maintenance, historical records, and man hours. Participated in various types of readiness evaluations and command support exercises.

Reliability Specialist II

Baker Hughes
03.2011 - 10.2015
  • Responsible for conducting root cause analysis on all high impact failures for North America.
  • Collaborate with reliability engineering leadership to establish root causes and failure modes. This was accomplished by in depth data analyzation, monitoring trends, cause mapping, six sigma methodology’s 5 why’s & DMAIC, and thorough electromechanical troubleshooting. Total time to root cause improved by 55% improving overall reliability to 88%.
  • Collaborate with 8+ departments on corrective actions and implementation. This was accomplished by corrective action boards, human error toolkits, implementing updated quality controls, procedure updates, and process improvements.
  • Committee member of new product line launches to establish product reliability, quality, process improvements, and service delivery.
  • Safety facilitator for reliability engineering. Performing equipment audits, workplace audits, and review of safety observations.

Appliance Sales, Installation, and Delivery

Metro Appliance
01.1998 - 01.2006
  • Research new products and make recommendations
  • Stay current on product information and training
  • Maintain sales floor cleanliness and display products
  • Greet customers and make them feel welcome
  • Assess customer needs and offer assistance
  • Provide detailed product information
  • Help customers find items
  • Promote sales, promotions, and loyalty programs
  • Sales Pitch products and close sales, Complete sales orders, Drive sales of extended service plans and credit, and Guide customers in their decisions.
  • Provide the best customer experience and make sure all customers are satisfied.
  • Ensure appliances are well-maintained and repaired
  • Install marketing materials on display models
  • Reach out to potential leads through various channels, such as email, phone, text, and social media
  • Inspect appliances: Examine appliances for malfunctions, such as loose parts or leaking fluid
  • Diagnose problems: Identify the cause of a problem or breakdown
  • Estimate costs: Provide an estimate of the cost and time needed to repair the appliance
  • Repair appliances: Replace or repair parts, and perform other repairs as needed
  • Test appliances: Run tests to ensure appliances work properly after repairs
  • Maintain appliances: Perform maintenance procedures to keep appliances running well
  • Install appliances: Install new appliances in homes, offices, and other locations
  • Advise customers: Provide advice on how to use and maintain appliances
  • Bill customers: Collect payment for repair work
  • Maintain records: Keep track of parts used to repair, replace, or maintain appliances
  • Order parts: Find and order replacement parts when needed

Education

High School Diploma -

Mustang High School
Mustang, OK

Skills

  • Technical Root Cause Analysis
  • Cause Mapping
  • 5 Why Methodology
  • Continuous Improvement
  • Project Management
  • SAP
  • Microsoft Office
  • Adaptable learner
  • Hose assembly
  • Power tools proficiency
  • Diagnostic skills
  • Eye-hand coordination
  • Precision measurement
  • Pneumatic systems
  • Hand tools proficiency
  • Problem-solving
  • Time management
  • Attention to detail
  • Critical thinking
  • Machine operation
  • Final assembly processes
  • Manufacturing
  • Hand-eye coordination
  • Mechanical assembly
  • Safety management
  • Preventive Maintenance
  • Skilled in final assembly processes

Certification

  • OREC Real Estate Certification
  • Technical Root Cause Analysis
  • Lean Six Sigma
  • Leadership Development

Timeline

Warehouse Hose Technician

Midwest Hose and Specialty
01.2024 - Current

Delivery Driver

UPS
01.2023 - 01.2024

Consolidation Technician

Cox communication
09.2019 - 06.2022

Aircraft Mechanic

Tinker Air Force Base
10.2015 - 06.2018

Reliability Specialist II

Baker Hughes
03.2011 - 10.2015

Appliance Sales, Installation, and Delivery

Metro Appliance
01.1998 - 01.2006

High School Diploma -

Mustang High School

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