Open To Work
RANDY GAYNOR
Work Preference
Summary
Operations specialist with 10+ years' experience in technical trades, operations, service delivery, electrical & mechanical engineering, data analysis, safety, reliability, quality, maintenance, manufacturing, project management, and administration.
Overview
2
2
years of post-secondary education
28
28
years of professional experience
Work History
Warehouse Hose Technician
Midwest Hose and Specialty
01.2024 - Current
- Perform complete hose assembly, including measuring, cutting, and crimping hoses using proper tools.
- Ensure quality by examining connections, fastening parts, and following assembly guidelines.
- Coiled hoses and packaged orders for timely customer delivery.
- Interacted with customers to fulfill quick-turnaround hose orders efficiently.
- Provide excellent customer service with a professional and positive attitude.
- Document work by completing production and quality control forms.
- Received shipments, organized stock, and replenished inventory to support efficient warehouse operations.
- Track and manage proprietary product inventory through an ERP system.
- Maintained accurate order logs and conducted inventory counts to ensure stock availability.
- Operate forklifts, pallet jacks, and other warehouse equipment.
- Load and unload trucks following OSHA safety guidelines.
- Work as part of a team to ensure timely order fulfillment and smooth warehouse operations.
Delivery Driver
UPS
01.2023 - 01.2024
- Delivered packages promptly and courteously, enhancing customer satisfaction.
- Followed designated delivery routes to ensure timely arrival
- Utilized GPS navigation systems to optimize routes and maintain efficient delivery schedules.
- Effectively managed delivery schedules and prioritized routes to meet deadlines.
- Inspected assigned delivery truck for safety standards.
- Resolving customer inquiries and complaints promptly and professionally.
- Maintained accurate delivery records to track shipments
- Loaded and unloaded packages in accordance with safety standards
- Proficient in loading and unloading packages while maintaining proper handling procedures.
- Lifted and transported heavy packages, ensuring safe handling up to 100 lbs.
- Collected payments and obtained signatures from customers upon delivery
- Delivered items on the scheduled delivery date and time
- Ensured all items being delivered remain intact during transport and delivery
- Organized workload to ensure timely and efficient delivery routes.
- Conducted regular inspections of delivery vehicle to ensure safety compliance
- Assembled items upon delivery
- Kept valid driver's license for daily delivery requirements
- Maintained a clean driving record by adhering to traffic laws and safety regulations
Consolidation Technician
Cox communication
09.2019 - 06.2022
- Evaluated and delivered proposed projects.
- Performed audits on all Oklahoma and Kansas fiber coax projects to determine line placement according to the project's original plans and scope.
- Collaboration on estimates, construction planning, material planning, labor costs, and revenue forecasts.
- Collaborated on estimates, construction planning, material and labor costs, and revenue forecasts to optimize project execution.
- Trained new employees in auditing processes and procedures.
Reliability Specialist II
Baker Hughes
03.2011 - 08.2019
- Collaborated with reliability engineering leadership to identify root causes and failure modes through data analysis, trend monitoring, cause mapping, six sigma methodologies, and electromechanical troubleshooting, reducing time to root cause by 55% and enhancing overall reliability to 88%.
- Collaborated with 8+ departments on implementing corrective actions via corrective action boards, human error toolkits, updated quality controls, and procedure improvements.
- Conducted root cause analysis on all high impact failures for North America.
- Contributed as a committee member to new product line launches, focusing on product reliability, quality, process improvements, and service delivery.
- Facilitated safety for reliability engineering by conducting equipment audits, workplace audits, and reviewing safety observations.
Aircraft Mechanic
Tinker Air Force Base
10.2015 - 06.2018
- Performed essential aircraft inspections in accordance with appropriate procedures and standards.
- Troubleshooting of aircraft and equipment to determine root causes and implement corrective actions.
- Executed and directed unscheduled preventive maintenance.
- Performed repair and maintenance of aircraft.
- Collected data for aircraft maintenance and historical records, supporting readiness evaluations and command support exercises.
Appliance Sales, Installation, and Delivery
Metro Appliance
01.1998 - 01.2006
- Sales Pitch products and close sales, Complete sales orders, Drive sales of extended service plans and credit, and Guide customers in their decisions.
- Assess customer needs and offer assistance
- Provide detailed product information
- Promoted sales and loyalty programs, encouraging customer engagement and repeat business
- Research new products and make recommendations
- Stay current on product information and training
- Reach out to potential leads through various channels, such as email, phone, text, and social media
- Ensure appliances are well-maintained and repaired
- Inspect appliances: Examine appliances for malfunctions, such as loose parts or leaking fluid
- Diagnose problems: Identify the cause of a problem or breakdown
- Estimate costs: Provide an estimate of the cost and time needed to repair the appliance
- Repaired appliances: Replaced or repaired parts and performed other repairs.
- Test appliances: Run tests to ensure appliances work properly after repairs
- Maintain appliances: Perform maintenance procedures to keep appliances running well
- Install appliances: Install new appliances in homes, offices, and other locations
- Advise customers: Provide advice on how to use and maintain appliances
- Maintain records: Keep track of parts used to repair, replace, or maintain appliances
- Order parts: Find and order replacement parts when needed
Education
HS Diploma -
MUSTANG HIGH SCHOOL
Mustang, OK 09.1991 - 05.1993
Skills
- Process Troubleshooting
- Root Cause Identification
- Continuous Improvement
- Project Management
- SAP
- Microsoft Office
- Problem Solving Techniques
References
- Neil Bean, Baker Hughes, Director, North America & Canada Reliability Engineering, 405-513-1723
- Kasey Mills, Baker Hughes, Operations Coordinator, 405-595-7062
- Chris George, Baker Hughes, Manager, Reliability Engineering, 405-412-6528
Timeline
Warehouse Hose Technician
Midwest Hose and Specialty
01.2024 - Current
Delivery Driver
UPS
01.2023 - 01.2024
Consolidation Technician
Cox communication
09.2019 - 06.2022
Aircraft Mechanic
Tinker Air Force Base
10.2015 - 06.2018
Reliability Specialist II
Baker Hughes
03.2011 - 08.2019
Appliance Sales, Installation, and Delivery
Metro Appliance
01.1998 - 01.2006
HS Diploma -
MUSTANG HIGH SCHOOL
09.1991 - 05.1993