Summary
Overview
Work History
Education
Skills
Timeline
Generic

Randy Guyette

Tully,NY

Summary

Dynamic professional with extensive experience in customer service and engineering. At Dunkin' Donuts, I enhanced product quality and team efficiency while training new staff. Proven ability to manage time effectively and maintain attention to detail, ensuring compliance with health standards and optimizing operations for improved customer satisfaction.

Overview

46
46
years of professional experience

Work History

Crew Member/Opener

Dunkin Donuts Baskin Robbins
East Syracuse, NY
07.2021 - 12.2025

• Opened store at 3 am. Baked the bagels, croissants and muffins.

• Prepared hot coffee, iced coffee, cold brew and other fresh drinks so ready for the 5 am drive thru opening.

• Provided excellent customer service by taking orders and addressing inquiries promptly.

• Prepared food and beverages following established recipes and quality standards.

• Maintained cleanliness of work areas, ensuring compliance with health regulations.

• Operated cash register efficiently, processing transactions accurately and quickly.

Baker

Dunkin' Donuts
Syracuse, NY
03.2018 - 05.2021
  • Developed and executed efficient baking schedules to meet high-demand production needs.
  • Trained new team members on baking techniques and food safety practices.
  • Implemented quality control measures to ensure product consistency and freshness.
  • Managed inventory levels to optimize ingredient usage and reduce waste.

Cashier

Speedway Gas Station
North Syracuse, NY
05.2017 - 02.2019

• Processed customer transactions efficiently and accurately while being fully knowledgeable with all aspects of the POS register system.

• Maintained cleanliness and organization of checkout area to enhance customer experience.

• Organized inventory upon delivery.

• Arranged new stock efficiently.

Civil Engineer

Sear-Brown
Rochester, NY
03.1999 - 04.2015
  • Led design and implementation of infrastructure projects, ensuring compliance with industry standards and regulations.
  • Managed project schedules, coordinating resources to meet deliverables and maintain timelines.
  • Collaborated with multidisciplinary teams to develop innovative engineering solutions for complex challenges.
  • Conducted site assessments and feasibility studies, providing critical data for project planning and development.

Engineer

Syracuse China
Syracuse, NY
06.1980 - 02.1999
  • Led design and implementation of new manufacturing processes to enhance production efficiency.
  • Oversaw quality control measures ensuring compliance with industry standards.
  • Mentored junior engineers in advanced engineering principles and project management strategies.
  • Streamlined supply chain operations, reducing lead times and improving material flow.
  • Collaborated with cross-functional teams to develop innovative product designs and prototypes.

Education

Bachelor of Science - Engineering

Architectural Technology BSAT
New York, NY
05-1980

Skills

Customer service

Teamwork and collaboration

Multitasking and organization

Time management

Cleaning

Attention to detail

Customer engagement

Self-discipline

Timeline

Crew Member/Opener

Dunkin Donuts Baskin Robbins
07.2021 - 12.2025

Baker

Dunkin' Donuts
03.2018 - 05.2021

Cashier

Speedway Gas Station
05.2017 - 02.2019

Civil Engineer

Sear-Brown
03.1999 - 04.2015

Engineer

Syracuse China
06.1980 - 02.1999

Bachelor of Science - Engineering

Architectural Technology BSAT
Randy Guyette