
Dynamic professional with extensive experience in customer service and engineering. At Dunkin' Donuts, I enhanced product quality and team efficiency while training new staff. Proven ability to manage time effectively and maintain attention to detail, ensuring compliance with health standards and optimizing operations for improved customer satisfaction.
• Opened store at 3 am. Baked the bagels, croissants and muffins.
• Prepared hot coffee, iced coffee, cold brew and other fresh drinks so ready for the 5 am drive thru opening.
• Provided excellent customer service by taking orders and addressing inquiries promptly.
• Prepared food and beverages following established recipes and quality standards.
• Maintained cleanliness of work areas, ensuring compliance with health regulations.
• Operated cash register efficiently, processing transactions accurately and quickly.
• Processed customer transactions efficiently and accurately while being fully knowledgeable with all aspects of the POS register system.
• Maintained cleanliness and organization of checkout area to enhance customer experience.
• Organized inventory upon delivery.
• Arranged new stock efficiently.
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Cleaning
Attention to detail
Customer engagement
Self-discipline