Randy harrison
Red House,WV
Summary
Dynamic Major Accounts Manager with a proven track record at Prolift Toyota Material Handling, excelling in customer relationship management and collaborative maintenance management. Successfully resolved high-profile issues, enhancing client satisfaction and retention. Recognized for driving revenue growth through strategic account management and data-driven decision-making in crane inspection protocols.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Major Accounts Manager
Prolift Toyota Material Handling
03.2023 - Current
- Established credibility as a trusted advisor by consistently delivering on promises and maintaining open lines of communication with clients. I was project manager for the installation process at TMMWV,TBMNC, and other installation jobs in which I sold.
- Grew new customer relationships and revenue through sales of warehouse solution products and installation services.
- Developed strong relationships with key industry influencers, leveraging these connections to create new business opportunities for the company. Attended many functions with other key industry leaders in WV and surrounding states.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base. identified issues with hoist and cranes both TMMWV and TBMNC, organized a team of structural engineers, weld inspectors, construction material testing folks to engineer a remedy for issues. quoted and received purchase orders to correct issues, then project managed until complete.
- Maximized revenue growth by identifying and pursuing new business opportunities within existing accounts. I have been working with CSC8 technicians ,both in the field and shop with trouble shooting technical issues with equipment, helping them in finding and ordering parts, finding technical information for them, talking to customers with service related issues. I all ways promote the Toyota mobile equipment sales ,service and warehouse solutions in one package to show customers we are a one stop shop.
Education
High School Diploma -
Buffalo High School
Buffalo, WV05-1982
Skills
- Collaborative Maintenance Management
- Data-driven decision making= developed crane inspection intervals based on frequency and severity of use
- Customer relationship management
- Client engagement=worked with TMMWV safety, group leaders and team members to help eliminate ergonomic related issues with assembly processes in relation to lift assist
- Account management = managed maintenance crew at TMMWV for 20 years, we maintained all PIV equipment,overhead cranes, loading dock equipment, conveyance equipment, below hook lifting devices,non destructive testing
- Customer service= while at TMMWV , myself and my team won numerous awards from Toyota in safety and performance these awards are judged and compared to all other folks that performed same duties at all other NAMC's I attended several awards presentations at erlanger,ky convention center
Timeline
Major Accounts Manager
Prolift Toyota Material Handling
03.2023 - Current
High School Diploma -
Buffalo High School
Similar Profiles
Loren SpearsLoren Spears
Sales Consultant - Material Handling at ProLift Toyota Material HandlingSales Consultant - Material Handling at ProLift Toyota Material Handling
Ryan J. MarsalisRyan J. Marsalis
International Wholesale at Atlas Toyota Material Handling, LLCInternational Wholesale at Atlas Toyota Material Handling, LLC
Simon BromptonSimon Brompton
Major Account Manager at Toyota Material Handling Australia Pty. LtdMajor Account Manager at Toyota Material Handling Australia Pty. Ltd