Randy Heger
Pueblo West,CO
Summary
Maintenance operations leader and U.S. Army Veteran directing quality control, readiness, and multi-site support programs. Led maintenance work that cut repair time by 35%, cleared more than 100 overdue services, and delivered over 2,000 final inspections with a 0.01% rejection rate. Active Secret Clearance.
Overview
1
1
Certification
17
17
years of professional experience
Work History
DPTMS/Pinon Canyon/Service Team/ Quality Control Inspector
AKIMA LLC
07.2023 - Current
- Supported quality control inspections for DPTMS and Pinon Canyon, confirming maintenance work aligned with Army technical standards, safety policies, and contract requirements.
- Processed over 908 DPTMS work orders with strong accuracy in technical records and compliance.
- Completed over 2000 final inspections with 0.01% government rejection, helping equipment remain ready for Army operations.
- Monitored 1080 service team work orders, improving workflow and reducing overdue maintenance backlog.
- Helped build Pinon Canyon maintenance program by supporting personnel development, coordinating assets, and creating mission-ready maintenance support structure.
- Built vendor and material supplier relationships that cut repair time by 35% and cleared over 100 overdue services in three months.
- Trained 6 QC personnel on procedures and technical standards while guiding 3 DPTMS mechanics, improving inspection quality and technical skill.
- Selected to assist with procedures management and work order backlog at DPW.
Maintenance Manager
U.S. Army
01.2016 - 06.2023
- Enforced maintenance policies, SOPs, and safety standards, achieving zero workplace injuries over seven years.
- Eliminated $700K in excess parts and generated $200K in cost avoidance through disciplined supply-chain management.
- Conducted readiness analysis and briefed leadership weekly, improving job-order accuracy to 95%.
- Provided advanced technical troubleshooting, reducing contractor reliance by 50 labor hours per month.
- Supported labor-estimate development and maintenance planning for high-priority missions.
- Led performance management for six NCOs and 54 soldiers, ensuring operational readiness and mission success.
- Oversaw performance management for four junior NCOs and 12 soldiers, fostering a culture of accountability and development.
- Managed HR functions including personnel counseling, timecard review, training development, and recommendations for corrective or disciplinary actions to maintain team effectiveness.
Senior Mechanic / Team Lead
U.S. Army
08.2009 - 01.2016
- Supervised 10 mechanics supporting 274 assets valued at $2M, increasing operational availability by 15%.
- Diagnosed and repaired faults across 40+ vehicle systems, reducing repeat maintenance by 30%.
- Trained and mentored personnel, increasing certification pass rates from 70% to 95%.
- Implemented safety improvements that reduced shop incidents by 60%.
- Conducted QA/QC reviews on 500+ work orders annually, ensuring 99% accuracy.
- Maintained maintenance documentation with 98% audit accuracy.
- Achieved runner-up for Army Award of Maintenance Excellence among 9 units.
Education
Bachelor of Arts - Business Management
American Military University
Bachelor's - Business Science & Administration with a concentration in Project Management
Colorado Technical University
Skills
- Quality assurance
- Maintenance management
- Readiness analysis
- Supply chain management
- Cost Analysis
- Workflow optimization
- GCSS-Army Data & Reporting
- Excel analytics
- Safety management
- HR leadership
- Technical Documentation
Certification
- GCSS-Army Maintenance Management Course
- Advanced Leaders Course
- Senior Leadership Course
- Technical Transportation of Hazardous Materials
- Wheel Recovery Specialist
- Husk VMMD MK3 Field Maintenance
- Stryker DVH 91S NE
- Heavy/Track/Light Wheel Vehicle Mechanic
- Fuel Handler & Risk Management
- MAHA MBT 7250 Brake Tester
Timeline
DPTMS/Pinon Canyon/Service Team/ Quality Control Inspector
AKIMA LLC
07.2023 - Current
Maintenance Manager
U.S. Army
01.2016 - 06.2023
Senior Mechanic / Team Lead
U.S. Army
08.2009 - 01.2016
Bachelor of Arts - Business Management
American Military University
Bachelor's - Business Science & Administration with a concentration in Project Management
Colorado Technical University