Randy Herrera
Abilene,TX
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Clark Nissan
06.2023 - 09.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
Professional Housing Consultant
Titan Factory Direct Homes
10.2022 - 06.2023
- Developed and maintained relationships with community organizations and agencies.
- Developed and maintained accurate records of programs and services.
- Assisted in conducting needs assessments to identify key areas of service needs.
Hot Shot
JD Faulker Logistics
03.2022 - 10.2022
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Interacted with customers and offered exemplary service, escalating issues to manager.
- Performed daily vehicle inspections and completed reports regarding issues with trucks.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Operated vehicle safely in highly congested areas with no traffic violations.
Sales Consultant
Blake Fulenwider CDJR
03.2020 - 03.2022
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Field Service Supervisor
Weatherford International Ltd
10.2018 - 03.2020
- Monitored work performance and quality to maintain corporate and state mandates.
- Led team of up to 200 service technicians in field activities.
- Facilitated communication between office personnel, subcontractors and customers.
- Checked safety practices and integrity of PPE.
- Supervised and provided technical support for drilling and production procedures.
Cement Supervisor
Nine Energy Service
08.2015 - 10.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
Combination Welding - Welding
Western Texas College
Snyder, TX12.2008
U.S. Army Bachelor Equivalency - Petroleum Engineering
Virginia Military Institute of Engineering
Charlottesville, VA01.2004
Skills
- Teambuilding
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Excellent Communication
- Analytical and Critical Thinking
- Planning and Coordination
- Organization and Time Management
- Self-Motivated
- Attention to Detail
- Good Telephone Etiquette
Timeline
Sales Consultant
Clark Nissan
06.2023 - 09.2023
Professional Housing Consultant
Titan Factory Direct Homes
10.2022 - 06.2023
Hot Shot
JD Faulker Logistics
03.2022 - 10.2022
Sales Consultant
Blake Fulenwider CDJR
03.2020 - 03.2022
Field Service Supervisor
Weatherford International Ltd
10.2018 - 03.2020
Cement Supervisor
Nine Energy Service
08.2015 - 10.2018
Combination Welding - Welding
Western Texas College
U.S. Army Bachelor Equivalency - Petroleum Engineering
Virginia Military Institute of Engineering
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