Ronald M. Young
Lakeland,USA
Summary
Dynamic sales professional with a proven track record in cross-selling and customer retention. Expertise in consultative sales techniques and CRM management, delivering measurable results in client satisfaction and loyalty. Results-driven sales consultant with a strong background in insurance sales strategy, customer follow-up, and CRM tracking. Proven ability to build client relationships and achieve sales quotas.
Overview
49
49
years of professional experience
Work History
Sales Consultant
Wolfchase Honda
Bartlett, Tennessee
04.2025 - Current
- Conducted comprehensive product demonstrations and test drives for potential buyers.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided detailed product information to customers, including features, prices, and availability.
- Built strong relationships with clients to enhance customer loyalty and retention.
Life & Health Insurance Sales Agent
Independent Insurance Agent
Lakeland, Tennessee
12.2016 - Current
- Assist clients by providing them solutions to their life, annuities, IULs, medical, dental, vision, pharmaceutical, and general healthcare needs.
- Interview prospective clients to learn about their needs, discuss any existing coverage, and then present and clearly explain insurance policy options based on those stated needs.
- Build and maintain a book of business through effective use of inbound and outbound leads, and consistent client follow-up.
- Manage multiple CRMs and research tools simultaneously through effective organization and multitasking.
- Achieve high levels of enrollments through extensive product knowledge, thorough compliance procedures, and skillful sales strategy.
- Prepared quotes for prospective customers based on their individual needs.
- Developed appropriate quotes based on risk information.
Sales Consultant
Mercedes-Benz of Memphis
Memphis, Tennessee
01.2020 - 09.2020
- Guided clients through vehicle selection and customization options.
- Conducted comprehensive product demonstrations and test drives for potential buyers.
- Built strong relationships with clients to enhance customer loyalty and retention.
- Developed and maintained relationships with clients to increase sales revenue.
Sales Consultant
Infiniti of Memphis
Bartlett, Tennessee
05.2010 - 12.2016
- Maintained accurate records of all sales activities in the CRM system.
- Developed customer relationships through active listening, and responding to customer needs.
- Provided customers with detailed information about car features, pricing, financing options, and warranties.
- Greeted customers in a friendly manner, and conducted follow-up calls after sales.
- Performed test drives with customers to demonstrate vehicle performance capabilities.
- Assisted customers in selecting the right car for their budget and lifestyle.
- Maintained accurate records of all sales transactions, and filed paperwork promptly.
- Demonstrated knowledge of automotive parts, systems, accessories, and services offered by the dealership.
Finance & Sales Manager
Rick Hill Nissan
Memphis, Tennessee
12.2006 - 05.2010
- Supervised and managed day-to-day operations.
- Analyzed credit reports to identify buyers' loan types.
- Structured loans in accordance with lender and dealership guidelines.
- Impacted pre-owned sales by more than 25%.
- Process weekly payroll, making sure budgets are met.
- Provided regular financial reporting on budgeting, forecasting, and performance metrics.
Real Estate Agent
Beazer Homes New Home Sales and Marketing
Memphis, Tennessee
12.1997 - 12.2006
- Executed daily operation in new home communities.
- Showed residential properties, demonstrated the benefits and features.
- Accountable for over 50 million in sales.
- Prospected, negotiated and prepared contracts.
- Created Market Analysis for clients and qualified customers.
- Designed and updated marketing material.
- Pre-qualified clients for home mortgages.
- Partnered with mortgage companies to present home buying workshops.
Home Depot Manager
Memphis, TN
12.1995 - 12.1997
Manager
AutoZone
Memphis, TN
12.1993 - 12.1995
Central Hardware Manager
Memphis, TN
12.1988 - 12.1993
Manager
Builder Builder Square
Richmond, VA
12.1984 - 12.1988
Sport Director
U.S. Government
Goeppingen, Germany
12.1981 - 12.1984
Communications Specialist
U.S. Army
Germany
11.1976 - 01.1982
Education
Ray Boulder School of Real Estate -
Ray Boulder School of Real Estate
01.2007
Some College (No Degree) - Electronics Technology
Virginia State University
01.1985
Skills
- Cross-selling and upselling
- Insurance sales strategy
- Customer follow-up
- Lead development
- Email marketing
- Supervision and leadership
- Computer skills
- Teambuilding
- Training and development
- Customer Retention
- Consultative Sales Techniques
- Sales Quota Achievement
- CRM tracking
Timeline
Sales Consultant
Wolfchase Honda
04.2025 - Current
Sales Consultant
Mercedes-Benz of Memphis
01.2020 - 09.2020
Life & Health Insurance Sales Agent
Independent Insurance Agent
12.2016 - Current
Sales Consultant
Infiniti of Memphis
05.2010 - 12.2016
Finance & Sales Manager
Rick Hill Nissan
12.2006 - 05.2010
Real Estate Agent
Beazer Homes New Home Sales and Marketing
12.1997 - 12.2006
Home Depot Manager
12.1995 - 12.1997
Manager
AutoZone
12.1993 - 12.1995
Central Hardware Manager
12.1988 - 12.1993
Manager
Builder Builder Square
12.1984 - 12.1988
Sport Director
U.S. Government
12.1981 - 12.1984
Communications Specialist
U.S. Army
11.1976 - 01.1982
Ray Boulder School of Real Estate -
Ray Boulder School of Real Estate
Some College (No Degree) - Electronics Technology
Virginia State University