CINTHYA GONZALEZ
Norwalk,CT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of post-secondary education
11
11
years of professional experience
Work History
Sales Consultant
Honda of Stamford
Stamford, Connecticut
03.2025 - Current
- Guided customers through vehicle selection and purchase processes.
- Conducted test drives to demonstrate vehicle performance and capabilities.
- Provided product knowledge on Honda vehicles and features.
- Managed customer inquiries and resolved issues to ensure positive interactions and outcomes.
- Built relationships with clients to encourage repeat business and referrals.
- Collaborated with team members to improve customer service satisfaction and experience.
- Maintained current knowledge of market trends and competitor offerings to inform customer recommendations.
Paralegal
Law Offices of Mark E Salomon
Springfield
06.2024 - 03.2025
- Drafted legal documents and correspondence to facilitate attorney review and case progress.
- Drafted legal documents and correspondence for attorney review.
- Coordinated communication between clients, attorneys, and court personnel.
- Coordinated communication among clients, attorneys, and court personnel to ensure timely information exchange.
- Provided administrative support, including phone management and appointment scheduling, to enhance office efficiency.
Operations Specialist
Hampden County Sheriff's Department
Ludlow, MA
05.2023 - 05.2024
- Collaborated with departments to develop solutions for operational issues, enhancing overall organizational efficiency.
- Managed vendor relationships through contract negotiation and monitoring service delivery to ensure compliance with standards.
- Organized records and documentation for inmate services, improving accessibility and compliance for audits.
- Monitored client progress and updated service plans.
Server/ Bartender
Applebee's Grill + Bar
Chicopee, Massachusetts
06.2021 - 03.2024
- Delivered excellent customer service in a fast-paced dining environment.
- Took and processed customer orders efficiently using POS systems.
- Assisted guests with menu selections and special requests.
- Trained new servers on restaurant policies and customer service standards.
- Handled cash transactions accurately and managed daily cash register operations.
- Maintained cleanliness and organization of dining area and service stations.
Team Member
Chic-Fil-A
Chicopee, Massachusetts
11.2019 - 06.2021
- Collaborated with team members to maximize productivity and efficiency.
- Operated cash registers to process payments from customers.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
PCA
Cerebral Palsy of Massachusetts
Northampton, Massachusetts
12.2015 - 12.2016
- Assisted individuals with daily living activities and personal care.
- Monitored clients' health status and reported changes to supervisors.
- Collaborated with healthcare professionals to ensure quality care delivery.
- Developed and maintained positive relationships with clients and families.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
Education
Bachelor of Arts - Law And Society
Western New England University
Springfield, MA 09.2018 - 05.2022
Easthampton High School
Easthampton, MASkills
- Sales negotiation
- Customer service
- Critical thinking
- Decision-making
- Time management
- Multitasking
- Organizational skills
- Communication
- Leadership
- Teambuilding
- Relationship building
- Training & development
- Reliable & trustworthy
Languages
- English
- Spanish
Timeline
Sales Consultant
Honda of Stamford
03.2025 - Current
Paralegal
Law Offices of Mark E Salomon
06.2024 - 03.2025
Operations Specialist
Hampden County Sheriff's Department
05.2023 - 05.2024
Server/ Bartender
Applebee's Grill + Bar
06.2021 - 03.2024
Team Member
Chic-Fil-A
11.2019 - 06.2021
Bachelor of Arts - Law And Society
Western New England University
09.2018 - 05.2022
PCA
Cerebral Palsy of Massachusetts
12.2015 - 12.2016
Easthampton High School