RANDY HICKS
HOUSTON,TX
Summary
Dynamic plumbing professional with 30 years of experience. Proven track record in enhancing customer satisfaction through exceptional service and strong client relationships. Skilled in business operations and effective communication, I excel in implementing efficient problem solving and have groomed several helpers over the years who have turned out to be great plumbers. Extremely experienced in explaining the problem and what is required to do the repair.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Owner/President
Hicks Plumbing, LLC
05.2010 - Current
- Manage day-to-day business operations.
- Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
- Oversee daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
Plumber
David Hicks Plumbing
03.2008 - 05.2010
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Residential plumbing service calls.
Education
High School Diploma -
Scarborough High School
Houston, TX01-1996
Skills
- Customer relations
- Small business operation
- 30 Years of plumbing experience
- Verbal and written communication
Accomplishments
I received my Journeyman License at the age of 21 and my Masters License March 19, 2009.
Certification
MPL-38971
Timeline
Owner/President
Hicks Plumbing, LLC
05.2010 - Current
Plumber
David Hicks Plumbing
03.2008 - 05.2010
High School Diploma -
Scarborough High School
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