Randy Hoffman
Manchaca
Summary
Dynamic professional with a diverse background in investigation and security. Known for strong attention to detail and problem-solving skills, contributing to successful outcomes in various roles. Eager to leverage expertise in critical thinking and collaboration to enhance investigative processes.
Overview
16
16
years of professional experience
Work History
Private Investigator
DigiStream Investigations
Woburn
09.2024 - 08.2025
- Conducted surveillance to gather information on various cases.
- Documented findings through detailed reports and photographs.
- Produced timely and accurate reports about findings.
- Videotaped suspect's daily activities.
Insurance Sales Agent
American Income Life
Waco
01.2024 - 09.2024
- Assisted clients in selecting appropriate insurance policies tailored to their needs.
- Educated clients on policy details, benefits, and coverage options available.
- Conducted follow-up meetings to address client inquiries and concerns effectively.
- Collaborated with team members to develop sales strategies and promotional events.
- Attended training sessions to stay updated on industry trends and product knowledge.
Protective Security Officer
North American Security
West Springfield
06.2023 - 09.2023
- Monitored premises to ensure compliance with safety and security standards.
- Maintained accurate logs of daily activities and reported incidents promptly.
- Addressed guest inquiries and provided assistance to enhance customer service experience.
Field Marketing Representative
Trinity Solar
Holyoke
03.2023 - 04.2023
- Door to door position educating potential customers about solar products
- Interacted with clients to understand their requirements and suggest suitable solutions.
Correctional Officer Cadet
Hampden County Sheriff's Department
Ludlow
10.2022 - 02.2023
- Monitored inmate behavior to maintain safety and security within the facility.
- Conducted regular inspections of cells and common areas for contraband.
- Documented incidents and inmate interactions in daily reports for review.
- Enforced facility rules and regulations to promote order and discipline.
- Engaged with inmates to foster a respectful environment and encourage rehabilitation efforts.
Munitions Systems Specialist
Air National Guard
Westfield
08.2009 - 11.2022
- Inspected munitions for compliance with safety and quality standards.
- Conducted maintenance on munitions delivery systems and equipment.
- Collaborated with team members to ensure efficient workflow in munitions processing.
- Maintained and updated records detailing the condition of munitions systems and their components.
- Tested and evaluated various types of ordnance items to detect malfunctions or deficiencies.
Education
Bachelor of Science - Criminal Justice
Westfield State University
Westfield, MA06-2013
Skills
- Data documentation
- Attention to detail
- Critical thinking
- Problem solving
- Time management
- Team collaboration
- Effective communication
Timeline
Private Investigator
DigiStream Investigations
09.2024 - 08.2025
Insurance Sales Agent
American Income Life
01.2024 - 09.2024
Protective Security Officer
North American Security
06.2023 - 09.2023
Field Marketing Representative
Trinity Solar
03.2023 - 04.2023
Correctional Officer Cadet
Hampden County Sheriff's Department
10.2022 - 02.2023
Munitions Systems Specialist
Air National Guard
08.2009 - 11.2022
Bachelor of Science - Criminal Justice
Westfield State University