Randy Horn
Houston,TX
Summary
Results-driven regional management professional with track record of optimizing operations and leading teams to achieve strategic goals. Proven ability to enhance operational workflows and drive team performance, ensuring adaptability to changing business needs. Recognized for strong collaborative skills and consistent focus on delivering measurable results.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Director of Dining Services
Woodglen Court
Spring, Texas
03.2026 - Current
- Oversaw daily dining operations, ensuring quality and compliance with health standards.
- Managed staff scheduling and training for optimal service delivery and teamwork.
- Developed menus in collaboration with culinary team to meet resident preferences.
- Crafted innovative menus to enhance culinary offerings and meet dietary needs. that met nutritional needs while remaining cost-effective.
- Identified and addressed areas of improvement in food quality, presentation and service.
- Established procedures for handling complaints regarding food quality or service issues.
- Evaluated vendor performance, ensuring high-quality food supply and efficient service.
- Coordinated special events that fostered community engagement and promoted dining services.
- Collaborated with other departments on campus to provide students with a comprehensive dining experience.
Owner/Personal Chef/Caterer
Flavors
06.2002 - Current
- Provided event, party, and holiday catering services, including hiring staff, training employees, planning menus, purchasing food, and estimating food consumption.
- Managed daily operations and ensured product quality at Flavors.
- Developed innovative recipes to enhance menu offerings and customer satisfaction.
- Oversaw inventory management and maintained optimal stock levels for ingredients.
Director of Dining
Isle of Cedar Ridge (Integrated Senior Lifestyles)
Austin, Tx
10.2022 - 11.2025
- The Director of Dining position manages the Community’s Culinary Services Department. This position coordinates thorough communications between front of house, back of house, residents, family members, and corporate management. Focused on delivering high service standards and cleanliness, actively supporting the Community’s management team, following policies and procedures, and promoting the Community’s mission, philosophy, values, and vision. The position is responsible for recruiting, interviewing and hiring; ensuring staff are properly trained, uniformed and skilled; planning, assigning, and directing work; appraising performance; and creating a monthly schedule. Oversaw the planning, preparation, and cooking of resident meals, including all food orders, while meeting budgetary requirements. Created and followed monthly menus with various options for each meal tailored to dietary and special needs; organized and executed special events, including themed courses and highlighted ingredients. The director assessed food service by visiting residents regularly. The director participates in creating a culture of inclusiveness, teamwork, leadership building, quality product, community relationships, and resident satisfaction.
- Managed dining operations to maintain high standards of food quality and service. to ensure high-quality food service.
- Coordinated staff training programs to improve service delivery and teamwork skills. to enhance service delivery and teamwork.
- Designed menus that cater to resident tastes while meeting nutritional needs. based on resident preferences and dietary needs.
Assistant Regional Director of Dining
Isle of Cedar Ridge (Integrated Senior Lifestyles)
Austin, Tx
10.2022 - 11.2025
- Oversaw daily operations of multiple locations, coordinating with managers to ensure seamless service delivery.
- Implemented quality control measures to maintain high standards of service delivery across all regional branches.
- Oversaw daily operations of multiple locations, coordinating with managers to ensure consistent service delivery and operational alignment.
- Evaluated performance metrics to identify areas for improvement and drive accountability.
- Contributed to special projects by collaborating with team members and providing support.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Reviewed financial reports to highlight issues, identify cost-saving opportunities and address significant budget variances.
- Attended weekly meetings to discuss and optimize strategies.
- Trained and guided team members to achieve and sustain high productivity and performance standards.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Kitchen Manager/Executive Chef
Integral Care
04.2011 - 10.2022
- Coordinated activities and directed hiring, training, and timekeeping of cooks and kitchen staff at multiple locations. Planned menus and utilized food surplus based on guest numbers, market conditions, dish popularity, and proper menu rotation. Monitored and supported methods of food preparation, cooking, portion size, and garnish to enhance production. Established and enforced nutrition and sanitation guidelines in kitchen, pantry, and storeroom while managing budget, inventory, and safe food handling.
Education
Associate of Arts(A.A) - Science of Culinary Arts
Culinary Academy of Austin
Austin, TXAssociate of Science - Computer and Electronics Technology
ITT Technical Institute
Austin, TXSkills
- Menu planning
- Budget management
- Catering management
- Staff development
- Staff training
- Customer relationship management
- Customer satisfaction
- Client relationships
- Team collaboration
- Effective leader
- Effective communication
- Meetings and presentations
- Problem solving
- Time management
- Relationship building
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
- Collaborated with team of 20 in the development of food-related operations.
Certification
- CM
- CDM
- GMP
- ServSafe
References
- David, Gomez, Project Manager, 512-750-5150
- Lawrence, Lloyd, MQA Auditor, 512-413-9398
- Gasper, Olvera, Global Telecommunications Engineer, 512-750-4940
- Mauricio, Carrizo, General Manager, 361-271-7528
Timeline
Director of Dining Services
Woodglen Court
03.2026 - Current
Director of Dining
Isle of Cedar Ridge (Integrated Senior Lifestyles)
10.2022 - 11.2025
Assistant Regional Director of Dining
Isle of Cedar Ridge (Integrated Senior Lifestyles)
10.2022 - 11.2025
Kitchen Manager/Executive Chef
Integral Care
04.2011 - 10.2022
Owner/Personal Chef/Caterer
Flavors
06.2002 - Current
Associate of Arts(A.A) - Science of Culinary Arts
Culinary Academy of Austin
Associate of Science - Computer and Electronics Technology
ITT Technical Institute