Randy Johnson
Kenton
Summary
Accomplished Quality Supervisor with a proven track record at Parker Trutec Inc., enhancing product quality and operational efficiency. Expert in statistical process control and adept at personnel training, I spearheaded initiatives that significantly reduced error rates. My leadership in quality management systems and commitment to excellence have driven substantial improvements in compliance and customer satisfaction.
Overview
20
20
years of professional experience
Work History
Quality Supervisor Level 4
Parker Trutec Inc.
02.2024 - Current
- Developed monthly reports showing inspections and improvements.
- Established inspection equipment to meet quality control standards.
- Oversaw department of Quality Control by supervising daily operations, providing technical support and coordinating personnel.
- Served as point of contact for individuals seeking Quality warranty information and worked to resolve customer conflicts and product issues.
- Maintained knowledge of institutional policies and Quality compliance regulations and communicated any developments and consequent changes in procedure to personnel.
- Maintained QA programs.
- Directed and supervised 6 employees involved in product inspection and quality control procedures.
- Evaluated QMS systems for overall functionality, identified opportunities for improvement and implemented changes to facilitate better outcomes.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Collaborated cross-functionally with supervisors from departments such as EC1 and Phosphate to coordinate effective solutions to systemic problems, resulting in direct reductions in error and rework rates.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Developed and initiated standards and methods to fully inspect, test and evaluate materials and completed work in E-coating and Phosphate industry settings.
- Directed consistent measuring, inspection and testing procedures and tabulated data for detailed reports.
- Validated new methods and equipment to properly integrate improved strategies into quality control processes.
- Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
Quality Team Leader
Honda Transmission Mfg
11.2004 - 02.2024
- Fostered cooperative, positive working environment for team by encouraging brainstorming of ideas.
- Tackled employee conflicts immediately so that issues did not fester but were instead resolved and to make sure work schedules remained unaffected.
- Reviewed line during processes and generated reporting documents for each stage.
- Completed thorough physical inspections to check parts against design drawings and related specifications.
- Evaluated current operational practices and implemented methods that offered notable improvement.
- Assisted with documenting key processes and procedures and security protocols.
- Created and processed discrepancy reports and helped resolve ongoing problems for line optimization.
- Inspected incoming materials, completed manufacturing pieces and assembled systems for conformance with standards.
- Handled scheduling, data tracking and other administrative functions for quality team.
- Controlled, calibrated and maintained test equipment for High Pressure Die Cast quality control.
- Coordinated with shift management to establish clear expectations and complete daily quality assignments.
- Helped conduct internal and vendor quality audits to satisfy SOP requirements.
- Reassessed quality control measures at systemic level to proactively identify non-conformances.
- Adapted procedures to mitigate issues and improve deficiencies.
- Advised and led process improvement team with deliberation, leadership and strategic planning.
- Remained compliant with federal, state and municipal regulations related to safety of company and personnel.
- Prepared reports to dispense information for product teams and compile information supporting long-term company development and success.
- Supported quality control assessments on manufacturing floor.
- Revised and drafted policies and procedures to address deficiencies comprehensively.
- Documented nonconforming material and reported to appropriate team leaders for review and assessment.
- Maintained service records, coordinated repairs and oversaw preventive maintenance of manufacturing equipment.
- Performed testing to assess product effectiveness, alignment with designed purpose and adaptations for other purposes.
Education
High School Diploma -
Indian Lake High School
Lewistown, OH05-1997
Skills
- Quality auditor
- Statistical process control
- Procedure development
- Dedication to product quality
- Focused on quality
- Product inspection
- Supplier quality management
- Customer complaint handling
- Corrective actions
- ISO standards
- 8D/5P Customer Quality Concerns
- Quality management systems
- Staff training
- Personnel training
Timeline
Quality Supervisor Level 4
Parker Trutec Inc.
02.2024 - Current
Quality Team Leader
Honda Transmission Mfg
11.2004 - 02.2024
High School Diploma -
Indian Lake High School
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