Randy Keys
Ankeny,IA
Summary
Accomplished Senior Vice President of Operations at TurnPoint Services and former Owner of Schaal Plumbing, Heating and Cooling, I excel in strategic planning, operational efficiency, and leadership. My expertise in driving significant revenue growth and fostering cross-functional team collaboration has consistently enhanced organizational performance and customer satisfaction, with a proven track record of surpassing financial targets.
Overview
10
10
years of professional experience
Work History
Senior Vice President, Operations
TurnPoint Services
05.2022 - Current
- Managed large-scale projects from conception through execution, delivering results on time and within budget parameters.
- Introduced advanced technology solutions for data-driven decision-making, enabling more informed strategic planning.
- Led change management initiatives that improved organizational culture and employee engagement.
- Enhanced customer satisfaction by implementing service improvements based on feedback analysis.
- Responsible for over $450,000,000 in revenue with EBITDA over $66,000,000
Owner
Schaal Plumbing, Heating and Cooling
10.2014 - 05.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Education
High School Diploma -
Panorama High School
Panora, IA05-2001
Skills
- Strategic planning and execution
- Leadership training
- Purchasing and planning
- Cost analysis and savings
- Growth management
- Cross-functional team management
- Problem-solving abilities
- Effective leader
- Operational Efficiency
- Forecasting
- P&L Administration
- Profit and loss accountability
Seven years straight Inc 5000 list
While the owner of Schaal we were named to the Inc 5000 list of the 5000 fastest growing companies in the US.
Timeline
Senior Vice President, Operations
TurnPoint Services
05.2022 - Current
Owner
Schaal Plumbing, Heating and Cooling
10.2014 - 05.2022
High School Diploma -
Panorama High School
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