Eric DeCoud
Yorba Linda,California
Summary
Drive efficient, service-oriented operations to support organizational growth and development. Collaborative and forward-thinking with excellent policy implementation, strategic planning and problem-solving abilities. Proficient in engaging stakeholders to build consensus and promote needed change.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Senior Vice President, Operations
Pitney Bowes, Inc. GEC
Los Angeles (Remote, California
12.2022 - Current
- Ensured compliance with local regulations related to safety and health standards.
- Identified opportunities for process automation through technology investments.
- Directed daily operational activities across multiple departments.
- Analyzed customer trends and developed strategies to optimize customer service levels.
- Created key performance indicators, monitored progress, and identified areas for improvement.
- Coordinated with senior management on strategic planning initiatives to ensure successful implementation of goals.
- Developed and implemented operational strategies to ensure efficient and effective operations.
- Recruited, trained, and mentored staff members in achieving organizational goals.
- Implemented process improvements that resulted in increased productivity and reduced costs.
- Led cross-functional teams in developing innovative solutions to improve efficiency and effectiveness of processes.
Education
Emory Executive Education - Executive Perspectives in Business
Emory University - Goizueta Business School
Atlanta, GA04-2019
Bachelor of Science - Business Administration
University of Phoenix
Tempe, AZ04-2014
Skills
- Organizational Development
- Logistics Management
- Workforce Planning
- Operational Excellence
- Process Improvements
- Leadership training
- Strategic planning and execution
- Business Development
- Performance Analysis
- Succession Planning
- Operations Management
- Budget Control
- Cross-functional team management
- Strategy Development
- Cost analysis and savings
Accomplishments
- 2021 President's Special Recognition Award
Affiliations
- Executive sponsor of Pitney Bowes University
Certification
- Graduate of the Souther California Leadership Network - Partner of the L.A. Chamber of Commerce
- Board Governance Certification, 2013
- Chaired the United Way Campaign, UPS 2012
Timeline
Senior Vice President, Operations
Pitney Bowes, Inc. GEC
12.2022 - Current
Emory Executive Education - Executive Perspectives in Business
Emory University - Goizueta Business School
Bachelor of Science - Business Administration
University of Phoenix
- Graduate of the Souther California Leadership Network - Partner of the L.A. Chamber of Commerce
- Board Governance Certification, 2013
- Chaired the United Way Campaign, UPS 2012
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