Randy Mindemann
Portland,OR
Summary
Store manager with expertise in optimizing store operations, cash handling, and staff training. Drives sales through inventory management and effective visual merchandising. Focuses on measurable improvements in customer experience and store performance.
Overview
13
13
years of professional experience
Work History
Sales Associate
Keller Supply
Portland, Oregon
08.2026 - Current
- Organized and prioritized tasks to support service goals.
- Recognized customer needs quickly and responded efficiently.
- Delivered attentive service during face-to-face and phone interactions.
- Assisted customers with requests and answered questions to support satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized various software and tools to streamline processes and optimize performance.
Store Manager
Mule Expedition Outfitters
Prescott Valley, Arizona
04.2025 - 02.2026
- Trained staff on product details and customer service skills.
- Managed opening and closing tasks, plus cash handling.
- Reconciled sales, balanced cash, and completed bank deposits.
- Tracked inventory and completed physical counts to reduce loss.
- Completed inventory audits, cycle counts, and shrink control tasks.
- Maintained organized inventory levels to support store operations. and kept stock levels accurate.
- Monitored stock levels and placed orders to replenish shelves.
- Supported store operations and kept daily workflow efficient.
- Answered customer questions and complaints with professionalism and care.
- Resolved customer complaints quickly and professionally.
- Created visual merchandising displays to enhance product visibility and attract customer interest.
- Updated store signage and displays to enhance overall store aesthetics and improve customer experience.
- Applied store strategies to support operations and sales goals.
- Handled daily banking activities, including deposits and withdrawals.
Sales Associate
Mule Expedition Outfitters
Tualatin, Oregon
04.2023 - 04.2025
- Assisted customers with outdoor gear and apparel selection for various activities.
- Maintained product displays and kept the sales floor clean and organized.
- Explained product features, benefits, and usage to support purchase decisions.
- Processed sales transactions accurately through point-of-sale systems and cash handling procedures.
- Supported inventory management through shelf restocking and stock checks.
- Resolved customer inquiries and complaints promptly to enhance the overall shopping experience.
- Attended training sessions to stay current on new products and outdoor trends.
- Helped customers locate specific products, answered questions, and shared product advice.
- Welcomed customers and delivered strong customer service.
- Handled cashier duties such as accepting payments, issuing receipts, and counting back change.
- Addressed customer complaints to maintain positive relationships in a professional manner.
- Answered incoming telephone calls to share store product and service information.
- Worked with sales team members to meet group targets.
- Assisted customers in product selection, sizing, and styling to ensure satisfaction and meet their specific needs.
- Share accurate information on products, prices, and services.
- Restocked shelves to maintain optimal inventory levels.
- Built strong relationships with peers and upper management to support team success.
- Kept current knowledge of store merchandise and policies.
- Trained new team members on cash register operation, stock procedures, and customer service.
- Promoted and sold various products to meet customer needs; by explaining unique features and proper application or usage.
Shop Manager
Super Pacific USA
Portland, Oregon
02.2020 - 04.2024
- Coordinated staff schedules and supported daily retail operations to enhance overall workflow.
- Trained new hires on customer service guidelines and store processes.
- Reviewed staff performance, providing constructive feedback and coaching to foster development.
- Maintained consistent customer service standards across the store.
- Answered customer questions promptly and professionally.
- Developed procedures that streamlined operations and improved shop efficiency.
- Monitored safety rules and operational requirements to support compliance.
Van Builder
Outside Van
Troutdale, Oregon
03.2014 - 03.2020
- Constructed custom interiors for high-end adventure vans.
- Operated woodworking tools to shape and assemble parts efficiently.
- Collaborated with team members to ensure project timelines were met.
- Installed electrical systems, including lighting and outlets, in vehicles.
- Maintained a clean and safe work environment during all projects.
- Inspected finished products for quality assurance before delivery.
- Assisted in training new builders on company procedures and standards.
- Coordinated with suppliers to source materials for various builds.
- Used hand tools and power tools to complete builds.
- Followed build procedures and work instructions to construct varied-size structures.
- Installed drywall, flooring, and other building materials.
- Assisted in the demolition and removal of existing structures.
- Read blueprints or technical diagrams to determine the specific materials required for each job.
- Maintained inventory by providing accurate count of products.
- Performed daily inspections and other tasks to maintain clean and safe work environment.
- Installed kitchen cabinets, countertops, bathroom fixtures, appliances, and trimming.
- Complied with quality requirements to meet or exceed production service levels.
- Transported materials to or from designated areas using hand truck, electric dolly or forklift.
- Inspected foundations, walls, floors, doors, windows, roofing, and tiling to ensure they meet code standards.
- Used personal knowledge and abilities to help complete building tasks.
Education
High School Diploma -
Gresham High School
Gresham, OR01-1993
Skills
- Store operations management
- Inventory control
- Visual merchandising
- Staff performance evaluation
- Cash handling expertise
- Staff training and development
- Customer relationship management
Affiliations
- All old school VW'S
Timeline
Sales Associate
Keller Supply
08.2026 - Current
Store Manager
Mule Expedition Outfitters
04.2025 - 02.2026
Sales Associate
Mule Expedition Outfitters
04.2023 - 04.2025
Shop Manager
Super Pacific USA
02.2020 - 04.2024
Van Builder
Outside Van
03.2014 - 03.2020
High School Diploma -
Gresham High School