Randy Mulvaney

• Collaborated with upper management to improve productivity of operations.
• Created positive work environment for employees and delivered exceptional customer service.
• Helped improve customer service, quality assurance and service speed by developing and implementing successful solutions.
• Took care of customer problem escalated by other staff members.
• Recruited and trained new employees to meet job requirements.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
• Interviewed prospective employees and provided input to HR on hiring decisions.
• Organized team activities to build camaraderie and foster pleasant workplace culture.

Manage 16 unit property in Waikoloa Village, work with management company and board  on budget and vendors related needs 

• Over see operations of new baggage handing systems, and work as liaison between airlines ,TSA and airport management .
• Maintained professional manner in all customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.

Manage 110 unit property in Kailua Kona working with management company and board members with vendors and budgeting

• Mitigated regulatory risks by overseeing all compliance visits to ensure adherence to protocol.

Branch Operations Manager for the Big Island of Hawaii

Manage 35+ employees on a daily basis

Work with regional and corporate office on the business matrix

• Streamlined operational efficiencies by partnering with sales team to reevaluate and ensure peak product placement.

On site Project Manager for commercial and Residential. Project price analysis. Hands on sub contractor selection and supervision, ordering equipment and supplies.

Owner with hands on experience in running a home building and remodeling and repair company, Bid and purchases all materials to perform home builds and remodel projects, keeping projects on budget, Pool cleaning and water testing and maintenance experience. Supervise employees and manage sub contractors.

Off site management for Village on the Green condominiums. Responsible for Unit turn over, common ground maintenance and unit management for new and existing tenants, collect rents and solve resident complaints.

Lead Project manager with hands on experience with multi unit complexes