Randy Oliver
Palo Alto,CA
Overview
11
11
years of professional experience
1
1
Certification
Work History
IT Engineer 1
Coretelligent
07.2023 - Current
- Resolved complex software and hardware issues across multiple devices, ensuring zero operational downtime
- Provided comprehensive end-to-end system solutions for IT projects, significantly enhancing operational efficiency
- Recommended optimal computer configurations, resulting in a 20% boost in overall productivity
- Managed and maintained Microsoft Server 2000 and network infrastructure, guaranteeing secure and seamless operations.
Site Services Tech II
Cushman & Wakefield
03.2023 - 07.2023
- Ensured uninterrupted IT operations, achieving 100% uptime for critical systems
- Spearheaded system enhancements, resulting in a 15% increase in employee productivity
- Evaluated and integrated emerging technologies, driving significant innovation and efficiency improvements
- Served as a subject-matter expert for Mac OS X, Windows, and widely-used software applications.
IT Specialist
Vitesse Systems
12.2022 - 03.2023
- Maintained essential IT operations, ensuring 100% uptime for all critical systems
- Led business-critical IT tasks and system enhancements, improving productivity by 15%
- Assessed and implemented new technologies, fostering innovation and operational efficiency.
IT Specialist
Meta
01.2022 - 11.2022
- Proactively maintained IT infrastructure, ensuring 100% system uptime
- Enhanced employee productivity by 15% through strategic IT system enhancements
- Specialized in Mac OS X, Windows, and key software applications, ensuring smooth operations.
Human Resource Specialist
US Army
10.2013 - 11.2017
- Led and managed a team of 10 personnel, fostering a culture of collaboration and accountability
- Solely handled payroll duties, ensuring accurate and timely payments for all team members
- Maintained high ethical standards, completing annual training on sexual harassment and code of conduct.
Education
Skills
- PowerShell
- Linux Systems
- Microsoft Office
- Computer Networking
- Active Directory Management
- DHCP Configuration
- Zendesk
- G-Suite Applications
- ServiceNow
- Customer Service
- Communication Skills
- Technical Writing
- Programming
- Algorithm implementation
- Python
Certification
Google IT Certificate, 04/01/21, 06/01/21
Websites
Timeline
IT Engineer 1
Coretelligent
07.2023 - Current
Site Services Tech II
Cushman & Wakefield
03.2023 - 07.2023
IT Specialist
Vitesse Systems
12.2022 - 03.2023
IT Specialist
Meta
01.2022 - 11.2022
Human Resource Specialist
US Army
10.2013 - 11.2017