Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

Randy Oliver

Palo Alto,CA

Overview

11
11
years of professional experience
1
1
Certification

Work History

IT Engineer 1

Coretelligent
07.2023 - Current
  • Resolved complex software and hardware issues across multiple devices, ensuring zero operational downtime
  • Provided comprehensive end-to-end system solutions for IT projects, significantly enhancing operational efficiency
  • Recommended optimal computer configurations, resulting in a 20% boost in overall productivity
  • Managed and maintained Microsoft Server 2000 and network infrastructure, guaranteeing secure and seamless operations.

Site Services Tech II

Cushman & Wakefield
03.2023 - 07.2023
  • Ensured uninterrupted IT operations, achieving 100% uptime for critical systems
  • Spearheaded system enhancements, resulting in a 15% increase in employee productivity
  • Evaluated and integrated emerging technologies, driving significant innovation and efficiency improvements
  • Served as a subject-matter expert for Mac OS X, Windows, and widely-used software applications.

IT Specialist

Vitesse Systems
12.2022 - 03.2023
  • Maintained essential IT operations, ensuring 100% uptime for all critical systems
  • Led business-critical IT tasks and system enhancements, improving productivity by 15%
  • Assessed and implemented new technologies, fostering innovation and operational efficiency.

IT Specialist

Meta
01.2022 - 11.2022
  • Proactively maintained IT infrastructure, ensuring 100% system uptime
  • Enhanced employee productivity by 15% through strategic IT system enhancements
  • Specialized in Mac OS X, Windows, and key software applications, ensuring smooth operations.

Human Resource Specialist

US Army
10.2013 - 11.2017
  • Led and managed a team of 10 personnel, fostering a culture of collaboration and accountability
  • Solely handled payroll duties, ensuring accurate and timely payments for all team members
  • Maintained high ethical standards, completing annual training on sexual harassment and code of conduct.

Education

Skills

  • PowerShell
  • Linux Systems
  • Microsoft Office
  • Computer Networking
  • Active Directory Management
  • DHCP Configuration
  • Zendesk
  • G-Suite Applications
  • ServiceNow
  • Customer Service
  • Communication Skills
  • Technical Writing
  • Programming
  • Algorithm implementation
  • Python

Certification

Google IT Certificate, 04/01/21, 06/01/21

Timeline

IT Engineer 1

Coretelligent
07.2023 - Current

Site Services Tech II

Cushman & Wakefield
03.2023 - 07.2023

IT Specialist

Vitesse Systems
12.2022 - 03.2023

IT Specialist

Meta
01.2022 - 11.2022

Human Resource Specialist

US Army
10.2013 - 11.2017

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Randy Oliver