Randy Osborne
Chicago,IL
Summary
Dedicated personal care assistant offering compassionate support in daily living activities. Committed to maintaining a clean, safe environment while promoting client independence and dignity. Quick to adapt to changing needs and focused on building strong relationships that enhance overall client well-being.
Overview
12
12
years of professional experience
Work History
Personal Assistant
Illinois Department of Human Services
Chicago, IL
01.2022 - 01.2024
- Facilitated activities of daily living, enhancing clients' personal hygiene, dressing, grooming, and meal preparation.
- Fostered companionship, promoting clients' independence, dignity, and overall well-being.
- Managed light housekeeping and laundry, ensuring a clean, safe living environment for clients.
- Assisted with transportation to appointments, errands, and community activities.
- Observed and reported changes in clients' condition to appropriate family members or supervisors.
- Ensured strict confidentiality of client information and delivered compassionate, dependable care.
Event Security Officer
Chicago, IL
01.2018 - 01.2021
- Conducted guest screening using metal detectors and other security equipment to prevent prohibited items from entering the venue.
- Verified tickets, credentials, and wristbands to enforce access control to restricted and backstage areas.
- Monitored entrances, exits, seating areas, and concourses to ensure safety and order for guests during concerts, sporting events, and public gatherings.
- Notified supervisors and emergency personnel of suspicious activity, safety hazards, and disturbances.
- Assisted with enforcing venue policies and procedures while maintaining a professional and respectful presence.
- Delivered customer service by greeting attendees, answering questions, and directing guests throughout the venue.
Automotive Maintenance Technician
UKO Tire and Auto Repair Enterprise
Chicago, IL
01.2016 - 01.2017
- Removed and installed tires by safely lifting vehicles, removing wheels with power tools, and mounting new tires onto rims.
- Inspected tires for damage and repaired punctures by plugging or patching leaks, ensuring safe and reliable vehicle operation.
- Balanced wheels using balancing equipment and installed counterweights to help provide a smooth ride.
- Performed wheel alignments by adjusting steering and suspension angles, enhancing vehicle handling and promoting even tire wear.
- Rotated tires to promote even tread wear and extend tire life.
- Performed basic lubrication services, including oil and filter changes.
- Followed workplace safety procedures and maintained a clean and organized work area.
- Delivered dependable service while efficiently completing maintenance and repair tasks, contributing to overall customer satisfaction and vehicle reliability.
Subway Team Member
Subway
Rochester, MN
01.2012 - 01.2014
- Greeted customers, took orders, and provided friendly and professional customer service.
- Prepared food according to restaurant standards and customer requests.
- Supported food preparation and service by performing various kitchen tasks and restocking ingredients to ensure an organized and efficient work area.
- Ensured cleanliness and sanitation of restaurant, including food preparation and dining areas, contributing to a safe dining experience.
- Adhered to food safety guidelines to maintain a safe kitchen environment and sanitation procedures.
- Collaborated effectively with team members in a fast-paced restaurant environment to deliver timely service.
Education
High School Diploma -
John Marshall High School
Rochester, MN01-2004
Skills
- Daily Living Support
- Health Monitoring
- Crisis Response
- Health Advocacy
- Customer Service
- Inventory & Restocking
- Safety Awareness
- Privacy Protection
- Dependability
- Reliability
- Teamwork
- Time Management
- Problem Solving
- Communication
Timeline
Personal Assistant
Illinois Department of Human Services
01.2022 - 01.2024
Event Security Officer
01.2018 - 01.2021
Automotive Maintenance Technician
UKO Tire and Auto Repair Enterprise
01.2016 - 01.2017
Subway Team Member
Subway
01.2012 - 01.2014
High School Diploma -
John Marshall High School