Randy Tabor
Project Management Professional (PMP), MBA, MHA
Marietta,GA
Summary
Outcome-driven project professional with 20+ years of expertise in transforming healthcare through novel IT solutions. Substantiated success in elevating patient results and optimizing healthcare processes. Incredibly gifted in designing efficient workflows, building consensus within matrix organizations, and adhering to timely and precise project delivery. Proficient in leveraging in-depth knowledge of hospital roles to enhance physician, clinician, and patient experiences. Well-versed in commanding wide-ranging healthcare IT deployments valued up to $10M. Highly resourceful in implementing change management initiatives, cultivating enduring user buy-in and alignment for maximum impact.
“Open to permanent, remote, and hybrid work environments; willing to travel and open to relocation.”
End-to-End Project Management Safety and Quality Optimization
Forward-Thinking Executive Leadership Cross-Functional Team Leadership
Business Transformation and Digitalization Cross-Departmental Collaboration Building and Leading Top-Performing Teams Product Development and Rollout Change Management and Resource Allocation Strategic Planning and Tactical Execution
Overview
23
23
years of professional experience
Work History
Owner, Consultant
TABOR PRACTICE MANAGEMENT, LLC
Marietta, GA
01.2019 - Current
- Supplies consultative services to independent healthcare practices, providing professional credentialing, claim submission and adjudication, revenue recovery and collection services, and negotiation of service contracts with commercial and Medicare and Medicaid payors
- Negotiates contractual agreements with commercial payers on behalf of providers
- Initiates and executes revenue cycle services, including enrollment of providers with clearinghouse payors of commercial insurance, Medicare, and Medicaid plans
- Analyzes monthly practice revenue reports for practice insights and management.
Senior Project Manager
COMMUNITY HEALTH SYSTEM
Nashville, TN
01.2021 - 01.2023
- Championed the Cerner Code Revision initiative at nine facilities spanning three geographic markets
- Led planning and design phases for Oncology, Revenue Cycle Suite, and Enterprise Master Person Index (EMPI)
- Analyzed project and project risks, actions, and issues
- Crafted mitigation action plans leading to an effective workaround
- Supervised a project team of thirty FTEs throughout the life cycle of The Cerner Code Revision initiative
- Orchestrated the project charter development that defined client contractual scope requirements and client budget constraints, managing a personnel budget of $500,000
- Achieved 100% implementation of Cures Act requirements for technological enhancements, enabling Federal data sharing compliance mandate
- Identified plans and resources required to meet project goals and objectives
- Coordinated code defect corrections and technological and functional enhancement innovations with nursing and IT subject matter experts (SMEs) to improve patient care flow and operational efficiency
- Tackled a COVID-19-induced staffing shortage by securing two technical resources and effectively adapting to the situation by implementing Waterfall and Agile methodologies.
Lead Solution Project Manager
CHARLESTON AREA MEDICAL CENTER
Charleston, WV
01.2018 - 01.2019
- Optimized the Cerner Clinical and Revenue Cycle Solutions Suite in a Servant Leadership capacity, identifying code defects, workflow deficiencies, and documenting requests submitted to the client's change control governance board
- Performed value stream analysis for revenue cycle solutions
- Participated in Change Control Board Meetings, justifying change requests, and ensured the documentation, communication, and implementation of approved decisions
- Completed a high-profile optimization project within the designated timeline and allocated budget, achieving a 10% reduction in Accounts Receivable (AR) and significantly decreasing AR days by addressing functionality deficits through engineering engagement.
CERNER CORPORATION
Kansas City, MO
01.2001 - 01.2019
- Throughout an eighteen-year career, served as the lead project manager for sixteen client healthcare organizations spanning more than thirty hospitals, clinics, and medical practices.
Lead Solution Project Manager
SHRINER’S CHILDREN’S HOSPITAL
Tampa, FL
01.2017 - 01.2018
- Led the rehabilitation solution design and initiated multi-hospital system projects, conducting thorough needs assessments and synergizing with stakeholders to define mandates, objectives, and key performance indicators (KPIs)
- Devised a change management strategy in line with the client's corporate objectives, overseeing the transition of key system hospitals from disparate paper and third-party systems to an integrated EHR, contributing to enhanced efficiency and reduced clinical and operational costs
- Implemented Cerner solutions, replacing manual clinical data collection processes with streamlined, structured data sets, eliminating inefficiencies, and allowing therapists to efficiently plan patient treatment, chart progress notes, and measure clinically relevant data for industry benchmarking.
Lead Solution Project Manager
EAST ALABAMA MEDICAL CENTER/LANIER HOSPITAL
Opelika, AL
01.2016 - 01.2017
- Put into action an EHR suite project encompassing eight Cerner Inpatient Department Solutions and a 7X24 downtime solution, ensuring seamless technical implementation
- Achieved compliance with ACA/Meaningful Use, Joint Commission Accreditation (JCAHO), and Medicare-Medicaid standards
- Facilitated the transition of two community hospitals to Electronic Health Records (EHR), ensuring 100% EMPTALA compliance and enhancing overall patient satisfaction by 20% for non-critical transfer patients
- Led a project implementation team of over twenty clinical resources, capturing Meaningful Use data for insights on allergies and demographics, decreasing medication errors by 10%, and boosting Electronic Medication Administration Record (EMAR) documentation by 25% post-IT implementation.
Lead Solution Project Manager
TENET SIERRA MEDICAL CENTER
El Paso, TX
01.2016
- Orchestrated the modernization of the organization's IT infrastructure, implementing the EHR Enterprise Suite for inpatient nursing and ancillary solutions
- Led technical installation in a cloud-hosted data center, integrating patient bedside monitoring infrastructure suite and smart devices
- Governed the allocation of a multi-million-dollar project budget, ensuring adherence to the contracted scope and timeline
- Led a cross-functional matrix implementation team with client and Cerner subject matter experts
- Delivered strategic consultation, analysis, and replacement of disparate legacy IT systems with the Cerner Electronic Health Record
- Successfully incorporated Clinical and Operational policies and procedures to support JCAHO accreditation as well as Medicare and Medicaid compliance
- Enacted Affordable Care Act Meaningful Use initiatives, capturing, analyzing, and reporting clinical data for project stakeholders
- Improved patient safety, clinical measures, and compliance with ACA and HIPPA regulations
- Executed comprehensive planning, coordination, implementation, and testing of 7X24 access and failover solutions
- Served as the project management subject matter expert, overseeing multiple contracted solutions from project concept through post-go-live completion.
Lead Solution Project Manager
TENET PARK PLAZA HOSPITAL; TENET PARK PLACE HOSPITAL
Houston, TX
01.2014 - 01.2016
- Revamped the organization's IT infrastructure by implementing an EHR Enterprise Suite, focusing on inpatient nursing and ancillary solutions
- Conducted technical installations in a cloud-hosted data center, supporting a suite of patient bedside monitoring infrastructure and smart devices
- Managed allocation of multi-million-dollar project budget within contracted scope and timeline
- Directed a cross-functional matrix implementation team of twenty client and Cerner resources
- Provided value stream analysis of solutions and workflows to replace disparate legacy IT systems with Cerner Electronic Health Record (EHR)
- Achieved 100% revision of clinical and operational policies and procedures to support JCAHO accreditation
- Instituted Affordable Care Act (ACA) and Medicare/Medicaid Meaningful Use initiatives measured through Business Intelligence Reporting (My BI) to analyze clinical data for ACA reporting
- Secured improved patient safety, clinical measures, and corporate ACA (HIPPA) compliance
- Executed planning, coordination, implementation, and testing of 7X24 access and failover solutions
- Served as project management subject matter expert for multiple contracted solutions from project concept through post-go-live completion
- Collaborated with sales, delivery, and service teams to manage seamless client experience (evidenced by client experience survey reports).
Lead Solution Project Manager
TENET NORTH FULTON HOSPITAL
Alpharetta, GA
01.2012 - 01.2014
- Pioneered the organization's IT infrastructure modernization by implementing the EHR enterprise suite, integrating inpatient nursing and ancillary solutions
- Oversaw the technical installation in a cloud-hosted data center, including the installation of patient bedside monitoring infrastructure and smart devices
- Managed a multi-million dollar project budget within the contracted scope and timeline, leading a cross-functional matrix implementation team comprised of twenty client and Cerner subject matter experts
- Offered expert consultation and strategic guidance, analyzing and replacing disparate legacy IT systems with the Cerner Electronic Health Record
- Ensured alignment with Clinical and Operational policies, supporting JCAHO accreditation and Medicare and Medicaid compliance
- Adopted Affordable Care Act Meaningful Use initiatives, capturing, analyzing, and reporting clinical data to project stakeholders
- Improved patient safety, clinical measures, and compliance with ACA and HIPAA regulations
- Executed comprehensive planning, coordination, implementation, and testing of 7X24 Access and failover solution
- Served as the project management subject matter expert, overseeing end-to-end contracted solutions.
Solution Project Manager / TENET
SPALDING REGIONAL HOSPITAL, TENET SYLVAN GROVE HOSPITAL
01.2010 - 01.2012
- Spearheaded the modernization of the organization's IT infrastructure, implementing EHR Enterprise inpatient nursing and ancillary solutions
- Oversaw the installation in a cloud-hosted data center, integrating the patient bedside monitoring infrastructure suite and smart devices
- Allocated a multi-million dollar project budget, adhering to the contracted scope and timeline
- Directed a cross-functional matrix implementation team consisting of client and Cerner subject matter experts
- Furnished expert consultation and strategy, analyzing and replacing disparate legacy IT systems with the Cerner Electronic Health Record
- Successfully incorporated Clinical and Operational policies and procedures, ensuring support for JCAHO accreditation and Medicare and Medicaid compliance
- Implemented Affordable Care Act and Medicare/Medicaid Meaningful Use initiatives, capturing, analyzing, measuring, and reporting relevant clinical data for project stakeholders
- Achieved 100% of goals to enhance patient safety, clinical measures, and corporate compliance with ACA (HIPPA) regulations
- Executed comprehensive planning, coordination, implementation, and testing of 7X24 Access and failover solution
- Served as the project management subject matter expert, overseeing multiple contracted solutions from conception through post-go-live completion.
Lead Solution Project Manager
THE UNIVERSITY MEDICAL CENTER OF EL PASO
El Paso, TX
01.2008 - 01.2010
- Guided and executed the implementation of EHR Suite, Emergency Department Charge Capture, Inpatient and ER Nursing Documentation, Patient Access, Charge Services, Pharmacy Suite, Patient Care Nursing and Physician Documentation, CPOE, and patient bedside monitoring solutions
- Led hardware installation, planning, coordination, and testing of 7X24 downtime solutions and foreign interfaces
- Transitioned the organization from paper-based records to a comprehensive EHR system
- Achieved a significant improvement in accuracy by eliminating handwritten errors and implementing a Computerized Physician Order Entry (CPOE) system, resulting in a 100% reduction in errors
- Implemented industry best practices, updating policies and procedures related to patient admission criteria from the Emergency Department to in-hospital admission and discharge practices
- Combined efforts with the Medical Staff Committee and Chief Medical Officer (CMO) to enhance physician adoption, cooperation, and training efforts, fostering a culture of efficient electronic record-keeping.
Lead Solution Project Manager
BAYCARE HEALTH SYSTEM
Tampa, Clearwater, FL
01.2007 - 01.2008
- Initiated the planning and implementation of the Multi-specialty Outpatient Clinic, known as the "Outpatient Mall," transforming independently owned physician practices into a corporately owned and managed physician office practice model under the health system's administration
- Facilitated the transition from handwritten patient records to a complete Ambulatory Office EHR, implementing a registration and scheduling solution and physician documentation template notes
- Integrated an ambulatory office revenue cycle suite, on-demand patient record documentation capture, clinical laboratory interfaces, and reference lab interface with LabCorp
- Introduced an on-demand Ambulatory Personal Health Record (PHR) system for refined patient engagement
- Engineered a comprehensive Work Breakdown Structure (WBS) project plan, resource management plan, and engagement timeline, ensuring the achievement of project milestones within the specified schedule
- Led the conversion of physician primary care and specialty offices from paper records to EHR, resulting in a 20% improvement in patient throughput efficiency, increased revenue, and elevated patient satisfaction
- Revamped Enterprise clinical procedures and workflows, enhancing efficiency and revenue generation.
Lead Solution Project Manager
SUNY DOWNSTATE HOSPITAL
Brooklyn, NY
01.2007 - 01.2007
- Directed the SDLC for the Transplant (HLA) Laboratory System, ensuring seamless integration and functionality
- Led a technology initiative to enhance staff application training and support
- Prepared and managed a consulting staff budget of $100,000, allocating resources for consulting needs
- Conjoined forces with laboratory services administrative staff and stakeholders, identifying and addressing service delivery and reporting challenges.
Lead Solution Project Manager
BAPTIST HEALTH SYSTEM
Birmingham, AL
01.2004 - 01.2007
- Oversaw a team of laboratory IT experts and subject matter clinical experts in executing the migration from Cerner Classic Laboratory to Cerner Millennium Laboratory Suite
- Presided over the implementation of the Microbiology, Anatomic Pathology, and Blood Bank Transfusion Project from inception to post-implementation closure
- Migrated five hospital laboratories from legacy systems to a modernized, sustainable technology platform
- Conducted and analyzed audits of five enterprise hospital laboratory systems, ensuring all business and clinical process workflows were functional and optimized for innovative technology
- Directed a cross-functional implementation team of 14+ Cerner and client IT clinical subject matter experts across the project lifecycle, providing coaching, mentoring, and personnel annual review evaluations
- Managed technical hardware, 7x24 downtime solution, failover strategy, new and replacement laboratory instrument devices and interfaces, and enterprise system foreign interface development and installations
- Optimized policies and procedures to enhance workflow and operational ROI efficiencies
- Built relationships with client executive sponsors, fostering a collaborative and productive work environment
- Managed physical and electronic team personnel records, ensuring accurate and up-to-date documentation.
Lead Solution Project Manager
UAB MEDICAL CENTER
Birmingham, AL
01.2006 - 01.2006
- Supervised the implementation of EHR, overseeing the integration of Inpatient and Critical Care Nursing, Pharmacy, Pyxis dispensing cabinets, Oncology Electronic Medication Administration Record (EMAR), Physician Documentation, CPOE, technical infrastructure Hardware, and 7X24 downtime and failover solution
- Consulted and partnered with the project sponsor, Cerner IT implementation specialists, and client subject matter experts, ensuring the project’s successful outcome
- Provided weekly project status reports to the client sponsor and project team, and monthly status reports and presentations to client project governance and stakeholders
- Worked with product research and development teams to establish system functionality aligning with client needs
- Ensured compliance with established regulatory protocols by collaborating with project administrative and clinical sponsors and stakeholders, implementing robust IT governance and change management processes.
Lead Solution Project Manager
MEDSTAR HEALTH SYSTEM
Columbia, MD
01.2003 - 01.2004
Lead Solution Project Manager
SENTARA HEALTH SYSTEM
Norfolk, VA
01.2002 - 01.2003
Lead Solution Project Manager
RAPID CITY REGIONAL MEDICAL CENTER
Rapid City, SD
01.2001 - 01.2003
Lead Solution Project Manager
THE MEDICAL UNIVERSITY OF SOUTH CAROLINA
Charleston, SC
01.2001 - 01.2002
Education
Master of Healthcare Administration (MHA) -
Georgia State University, Georgia (MCCG)
Atlanta, Macon, GAMaster of Business Administration (MBA) -
Georgia State University
Atlanta, GABachelor of Business Administration Degree (BBA) - undefined
Georgia State University
Atlanta, GASkills
End-to-End Project Management Safety and Quality Optimization Forward-Thinking Executive Leadership Cross-Functional Team Leadership Business Transformation and Digitalization Cross-Departmental Collaboration Building and Leading Top-Performing Teams Product Development and Rollout Change Management and Resource Allocation Strategic Planning and Tactical Execution
undefinedAffiliations
(PMP) Project Management Institute (PMI) - #354932
American College of Healthcare Executives (ACHE)
Georgia Association of Healthcare Executives (GAHE)
American Registry of Radiologic Technologists (ARRT) - #224598
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your most unhappy customers are your greatest source of learning.
Bill Gates
Timeline
Senior Project Manager
COMMUNITY HEALTH SYSTEM
01.2021 - 01.2023
Owner, Consultant
TABOR PRACTICE MANAGEMENT, LLC
01.2019 - Current
Lead Solution Project Manager
CHARLESTON AREA MEDICAL CENTER
01.2018 - 01.2019
Lead Solution Project Manager
SHRINER’S CHILDREN’S HOSPITAL
01.2017 - 01.2018
Lead Solution Project Manager
EAST ALABAMA MEDICAL CENTER/LANIER HOSPITAL
01.2016 - 01.2017
Lead Solution Project Manager
TENET SIERRA MEDICAL CENTER
01.2016
Lead Solution Project Manager
TENET PARK PLAZA HOSPITAL; TENET PARK PLACE HOSPITAL
01.2014 - 01.2016
Lead Solution Project Manager
TENET NORTH FULTON HOSPITAL
01.2012 - 01.2014
Solution Project Manager / TENET
SPALDING REGIONAL HOSPITAL, TENET SYLVAN GROVE HOSPITAL
01.2010 - 01.2012
Lead Solution Project Manager
THE UNIVERSITY MEDICAL CENTER OF EL PASO
01.2008 - 01.2010
Lead Solution Project Manager
BAYCARE HEALTH SYSTEM
01.2007 - 01.2008
Lead Solution Project Manager
SUNY DOWNSTATE HOSPITAL
01.2007 - 01.2007
Lead Solution Project Manager
UAB MEDICAL CENTER
01.2006 - 01.2006
Lead Solution Project Manager
BAPTIST HEALTH SYSTEM
01.2004 - 01.2007
Lead Solution Project Manager
MEDSTAR HEALTH SYSTEM
01.2003 - 01.2004
Lead Solution Project Manager
SENTARA HEALTH SYSTEM
01.2002 - 01.2003
CERNER CORPORATION
01.2001 - 01.2019
Lead Solution Project Manager
RAPID CITY REGIONAL MEDICAL CENTER
01.2001 - 01.2003
Lead Solution Project Manager
THE MEDICAL UNIVERSITY OF SOUTH CAROLINA
01.2001 - 01.2002
Master of Healthcare Administration (MHA) -
Georgia State University, Georgia (MCCG)
Master of Business Administration (MBA) -
Georgia State University
Bachelor of Business Administration Degree (BBA) - undefined
Georgia State University
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