Summary
Overview
Work History
Education
Skills
Timeline
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Randy Toms

Austin,Texas

Summary

Dynamic professional with extensive experience at Iron Mountain, excelling in safety compliance and operational efficiency. Proven ability to manage logistics and enhance productivity through meticulous attention to detail and effective communication. Skilled in equipment maintenance and customer service, consistently achieving high standards in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Destruction Technician

Iron Mountain
06.2024 - 06.2025

Managed material sorting, ensuring efficient workflow and safety compliance.

• Executed emergency repairs, maintaining operational continuity.

• Upheld strict security protocols for materials and vehicles.

• Operated machinery in challenging conditions, enhancing productivity.

• Contributed to facility cleanliness, supporting a safe work environment.

Patient Access Representative

Cape Fear Valley Medical Center
04.2023 - 05.2024
  • Assisted patients with check-in procedures and appointment scheduling.
  • Provided support in verifying insurance eligibility and benefits for services.
  • Learned electronic health record systems to accurately input patient information.
  • Communicated effectively with patients and healthcare providers to resolve inquiries.
  • Coordinated with clinical staff to ensure timely patient flow and service delivery.
  • Maintained confidentiality of patient information in compliance with HIPAA regulations.
  • Developed familiarity with medical terminology to enhance communication accuracy.
  • Stayed calm under pressure to and successfully dealt with difficult situations.

Automated Logistical Specialist

United States Army
08.2017 - 03.2022
  • Coordinated logistics operations to ensure timely delivery of supplies and equipment.
  • Managed inventory records using automated systems for efficient tracking and reporting.
  • Assisted in the implementation of logistical strategies to streamline processes and reduce delays.
  • Analyzed shipping data to identify trends and improve operational efficiency.
  • Collaborated with cross-functional teams to resolve logistical challenges promptly.
  • Developed training materials for new team members on logistics protocols and procedures.
  • Conducted regular audits of inventory to maintain accuracy and compliance with regulations.
  • Supported continuous improvement initiatives by suggesting process enhancements based on observations.
  • Completed reports on staff and material availability, storage space, supply relocation and warehouse rejections. Developed and sent status statements.
  • Supervised personnel in supply, services, materials management and logistical operations.
  • Unloaded incoming supplies, equipment and materials and stored items proper areas of warehouse.
  • Created and maintained records, which included stock lists, inventory and material counts.
  • Completed work orders and recorded supply readiness. Created and disbursed dispatch schedules to executive leaders and stakeholders.
  • Established operations procedures and complied with military policies.

Education

Cyber Operations And Warfare

Fayetteville Technical Community College
Fayetteville, NC
05.2022

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Power Tools and Equipment
  • Written/Verbal communication
  • Quality control
  • Documentation and reporting
  • Equipment maintenance
  • Work Planning and Prioritization
  • Customer interaction
  • Workload management
  • Deadline oriented
  • OSHA compliance
  • Relationship building
  • Safety Equipment
  • Extensive organizational skills
  • Assembly and production
  • Operations monitoring
  • Document preparation

Timeline

Destruction Technician

Iron Mountain
06.2024 - 06.2025

Patient Access Representative

Cape Fear Valley Medical Center
04.2023 - 05.2024

Automated Logistical Specialist

United States Army
08.2017 - 03.2022

Cyber Operations And Warfare

Fayetteville Technical Community College
Randy Toms