Randy Williams Jr
Clay Township,MO
Summary
Skilled Salesforce Administrator with background in optimizing CRM workflows and improving data quality. Strong skill set includes Salesforce configuration, customization, and report generation. Noteworthy impact in previous roles through successful database management, user training, and system troubleshooting to increase operational efficiency. Known for exceptional problem-solving abilities and commitment to enhancing user experience.
Overview
14
14
years of professional experience
Work History
Salesforce Administrator
PRINCIPAL RECOVERY GROUP
Boca Raton, FL
05.2023 - 08.2024
- Developed and maintained Salesforce security, including user roles, profiles, sharing rules, and assignment rules.
- Configured custom objects, fields, formulas, page layouts, record types, validation rules and workflow rules.
- Assisted with data migration activities such as cleansing of data and mapping of source to target systems.
- Created reports and dashboards in Salesforce to meet business requirements.
Logistics Specialist
ENCOMPASS SUPPLY CHAIN
Davie, FL
08.2022 - 05.2024
- Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
- Ensured that all shipments met international regulations for customs clearance.
- Developed and maintained relationships with vendors to ensure timely delivery of materials.
- Created detailed reports on logistics operations, including cost analysis, shipment tracking, and performance metrics.
Manager
TIMELESS CHARM DECOR & RENTALS
Fort Lauderdale, FL
03.2018 - 08.2022
- Designed event layouts in collaboration with clients to craft personalized experiences.
- Maintained top-quality outputs within the clients' allocated budget
- Successfully managed the logistics of events by coordinating delivery timelines.
- Monitored new trends within the event industry to stay current with designs.
Salesforce Administrator
CLUB NEWPORT CELEBRATION
Fort Lauderdale, FL
11.2016 - 03.2018
- Responsible for maximizing the value from our company’s Salesforce platform, learning from best practices to enhance and evolve the Salesforce instance with the most current releases from Salesforce
- Provide solutions to complex problems with lateral thinking and in-depth knowledge of organizational objectives
- Developed reports, dashboards, and processes to continually monitor data
- Point of contact for inside sales team and customer service representatives for salesforce
Sales Executive
WYNDHAM VACATION OWNERSHIP
Pompano Beach, FL
12.2015 - 11.2016
- Conduct daily sales presentations, navigating potential clients through the buying process while simultaneously overcoming objections
- Assist other team members with closing deals
- Negotiate package deals that best fit the client’s needs
- Work with sales managers and contract departments to ensure quality of deliverables
Sales Engineer/ System Designer
DESIGN & INTEGRATION
Baltimore, MD
02.2013 - 08.2013
- Manage existing accounts while simultaneously creating new prospects and business leads
- Create dynamic written proposals and quotations for clients within the guidelines of RFP’s
- Consult and design audiovisual solutions to fit the needs of our clients
- Clearly communicate project details with different departments such as procurement, service, project management, etc
- To ensure project success
- Coordinate strategic sales plans with President in order to increase yearly revenue
Admissions Representative Lead
SHEFFIELD INSTITUTE FOR THE RECORDING ARTS
Phoenix, MD
10.2010 - 02.2013
- Conduct intake interviews with potential students to determine if they meet financial and life circumstances criteria required for admission acceptance
- Provide initial and follow-up support to students, coordinate the schedule for eligible applicants and resolve financial issues
- Enter and maintain documentation of all related activities in database system
- Track previous classes starts attendance and develop new procedures to surpass previous years quotas
Education
SHEFFIELD INSTITUTE FOR THE RECORDING ARTS
Phoenix, MD01-2010
Skills
- Data Migration
- Data Management
- Analytical Thinking
- Database Administration
- Workflow Management
- Process Automation
- Security management
- Attention to Detail
- Dashboard creation
- Excellent Communication
Timeline
Salesforce Administrator
PRINCIPAL RECOVERY GROUP
05.2023 - 08.2024
Logistics Specialist
ENCOMPASS SUPPLY CHAIN
08.2022 - 05.2024
Manager
TIMELESS CHARM DECOR & RENTALS
03.2018 - 08.2022
Salesforce Administrator
CLUB NEWPORT CELEBRATION
11.2016 - 03.2018
Sales Executive
WYNDHAM VACATION OWNERSHIP
12.2015 - 11.2016
Sales Engineer/ System Designer
DESIGN & INTEGRATION
02.2013 - 08.2013
Admissions Representative Lead
SHEFFIELD INSTITUTE FOR THE RECORDING ARTS
10.2010 - 02.2013
SHEFFIELD INSTITUTE FOR THE RECORDING ARTS
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