Randy Zabala
Miami
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Server
Fogo de Chão
Miami
02.2025 - Current
- Assisted in training new servers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Server
Texas de Brazil
Yonkers
06.2022 - 08.2025
- Managed table settings and maintained cleanliness throughout the restaurant.
- Assisted guests with menu selections and answered questions about dishes.
- Collaborated with kitchen staff to ensure timely food delivery.
Server
Half Moon
Dobbs Ferry
08.2022 - 08.2023
- Provided exceptional customer service in fast-paced dining environment.
- Took and processed orders accurately.
- Maintained cleanliness and organization of tables and dining area.
Education
Associate of Science - Criminal Justice
Mercy College
Dobbs Ferry, NY 08.2019 - 08.2022
Skills
- Bilingual
- POS systems
- Menu knowledge
- Multi tasker
- Capable working in a fast pace environment
- Time management
- Inventory management
Timeline
Server
Fogo de Chão
02.2025 - Current
Server
Half Moon
08.2022 - 08.2023
Server
Texas de Brazil
06.2022 - 08.2025
Associate of Science - Criminal Justice
Mercy College
08.2019 - 08.2022