Randy Blake Middleton
Lutz,FL
Summary
Results-driven professional leads, motivates and collaborates with teams of mechanics. Experienced in troubleshooting and diagnosing repair issues. Committed to implementing best practices and standards to deliver customer satisfaction.
Seasoned Aircraft Engine Specialists bringing demonstrated safety management and performance optimization skills gained during experience in Marine Corps settings. Deliver in-depth training and mentoring to help each improve abilities and advance work quality. Dependable, hardworking and level-headed in addressing diverse problems.
Overview
6
6
years of professional experience
Work History
Sales Associate
Shoot Straight
11.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for firearms purchases.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Managed daily range activities, including scheduling, resource allocation, and customer service.
- Reduced incidents on the range by enforcing strict safety rules and providing clear communication to all users.
- Maintained accurate records of range usage, inventory, incident reports, and personnel certifications to ensure compliance with regulations.
- Maintained expertise in diverse firearms and ammunition.
- Used USMC instructional methods for weapons handling and gun safety training.
- Held daily safety briefings and monitored operational practices of all range users.
Marine Ground Support Equipment Technician
US Marine Corps, Marine Corps Air Ground Combat Center
06.2019 - 11.2023
- Contributed to team success by meeting or exceeding standards for productivity, quality, timeliness and customer.
- Partnered with lines of business and others to support efforts to improve collateral performance and timely execution.
- Managed collateral risk by adhering to policies, procedures and regulations.
- Managed large-scale transactions in complex environment.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Created and maintained daily and weekly reports for upper management.
- Scheduled and oversaw maintenance, repair and installation activities.
- Utilized proper tools and materials to adhere to safety guidelines.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Managed efficient teams of up to 20 employees.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Contributed to development, implementation, and execution of maintenance programs.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Enhanced aircraft safety by performing thorough inspections and maintenance on ground support equipment.
- Reduced equipment downtime by quickly diagnosing and repairing issues in hydraulic systems, power plants, and electrical components.
Restaurant Waiter
Cobalt
08.2018 - 12.2018
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Pipeline Laborer
Costal Corrosion Control
01.2018 - 08.2018
- Laid out materials for efficient project work.
- Performed repairs on gas and oil pipelines.
- Eliminated risks by correctly identifying potential safety hazards.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Followed correct reporting procedures for safety concerns and incidents.
- Signaled equipment operators to align machinery.
Education
Bachelor of Science - Computer Engineering
Hillsborough Community College
Tampa, FL01.2027
No Degree - Basic Studies
Florida State University
Tallahassee, FL08.2017
High School Diploma -
Pine Forest High School
Pensacola, FL05.2017
Skills
- Fleet Dispatching
- Project Planning and Scheduling
- Physical Combat
- CAD Software
- Enterprise Resource Planning Software
- Train Workers
- Organizational Requirements Monitoring
- Coordinate Work
- Transportation Activity Management
- Data Interpretation
- Analytical and Critical Thinking
- Performance Maximization
- Construction Methods
- Safety Regulations Implementation
- Business Workflows
- Hazard Monitoring and Management
- Daily Facility Operations
- Distribution Reporting and Documentation
- Safety Policies and Procedures
- Professional Communication
- Computerized Maintenance Management
- Special Projects
- Inventory Management Software
- Machinery Operation
- Route Optimization
- Safety Protocols
- Service Improvement Analysis
- Process Monitoring
- Staff Development
- Part Repairs and Replacement
- Aviation Safety
- Emergency Operating Procedures
- Job Assignments
- Daily Progress Reports
- Resolve Grievances
- Performance Monitor
- Adaptability and Flexibility
- Power Tools
- Aircraft Launch
- Operational Efficiency
- Mathematical Calculations
- Interdepartmental Collaboration
- HAZMAT Handling
- Lean Manufacturing Processes
- Contamination Control
- Corrosion Control
- Regulations Compliance
- Internal Loss Prevention
- Inspect Completed Work
- Stress Tolerance
- Improve Employee Performance
- Computerized Tracking
- Calendar and Scheduling Software
- Spreadsheet Tracking
- Development Management
- Service Records
- Maintenance Requirements
Timeline
Sales Associate
Shoot Straight
11.2023 - Current
Marine Ground Support Equipment Technician
US Marine Corps, Marine Corps Air Ground Combat Center
06.2019 - 11.2023
Restaurant Waiter
Cobalt
08.2018 - 12.2018
Pipeline Laborer
Costal Corrosion Control
01.2018 - 08.2018
Bachelor of Science - Computer Engineering
Hillsborough Community College
No Degree - Basic Studies
Florida State University
High School Diploma -
Pine Forest High School
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