Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant
Raneem Masoud

Raneem Masoud

Accounting
Garden City,MI

Summary

A highly motivated individual focused on providing excellent customer service, with a strong work ethic and a priority on customer satisfaction. Knowledgeable about the products and policies of the companies worked for, and a great listener and communicator. Always maintaining a positive attitude and skilled in using computer systems.

Overview

6
6
years of professional experience

Work History

Travel Agent

Travo Gate
Dearborn, MI
11.2022 - 07.2024

Working as a travel agency representative at Travo Gate involves booking flights, providing excellent customer service, and handling computer work. Knowledgeable about the travel industry and skilled in using computer systems, communication and listening skills are strong. The role focuses on ensuring customers have a smooth and enjoyable travel experience.

Customer Service Representative

Super Greenland Market
Dearborn, Michigan
04.2018 - 06.2022

As a customer service representative at a grocery store, responsibilities include taking care of all cashiers and paying bills for customers. Handling money transfers is also part of the job. Striving to provide excellent assistance and prioritizing customer satisfaction is a key focus. Knowledgeable about the store's products and policies, and being a great listener and communicator are important aspects. Maintaining a positive attitude at all times is essential.

Education

High School Diploma -

Roosevelt Invest High School
Hazel Park, MI
06-2020

Accounting

Schoolcraft College
Livonia, MI

Skills

  • Excellent communicator
  • Customer service
  • Problem solving
  • Attention to details
  • Financial analysis
  • Time management
  • Multitasking
  • Team collaboration
  • First learner

Languages

  • Arabic
  • English

Timeline

Travel Agent

Travo Gate
11.2022 - 07.2024

Customer Service Representative

Super Greenland Market
04.2018 - 06.2022

High School Diploma -

Roosevelt Invest High School

Accounting

Schoolcraft College
Raneem MasoudAccounting