Raneem Masoud
Garden City,MI
Summary
A highly motivated individual focused on providing excellent customer service, with a strong work ethic and a priority on customer satisfaction. Knowledgeable about the products and policies of the companies worked for, and a great listener and communicator. Always maintaining a positive attitude and skilled in using computer systems.
Overview
6
6
years of professional experience
Work History
Travel Agent
Travo Gate
Dearborn, MI
11.2022 - 07.2024
Working as a travel agency representative at Travo Gate involves booking flights, providing excellent customer service, and handling computer work. Knowledgeable about the travel industry and skilled in using computer systems, communication and listening skills are strong. The role focuses on ensuring customers have a smooth and enjoyable travel experience.
Customer Service Representative
Super Greenland Market
Dearborn, Michigan
04.2018 - 06.2022
As a customer service representative at a grocery store, responsibilities include taking care of all cashiers and paying bills for customers. Handling money transfers is also part of the job. Striving to provide excellent assistance and prioritizing customer satisfaction is a key focus. Knowledgeable about the store's products and policies, and being a great listener and communicator are important aspects. Maintaining a positive attitude at all times is essential.
Education
High School Diploma -
06-2020
During my high school years, I was dedicated to both academics and community service. I was awarded two medals, one in algebra and the other in science, recognizing my achievements in these subjects. Additionally, I volunteered for various organizations to help people in need, which allowed me to give back to the community and develop a strong sense of empathy and social responsibility. These experiences not only enriched my high school journey but also helped shape my character and values.
Accounting
Currently pursuing an Associate Degree in Accounting at Schoolcraft College, taking classes full-time. Completed six courses focused on key principles and practices in the field, developing strong analytical and financial skills with a solid foundation in accounting standards and procedures.
Skills
- Excellent communicator
- Customer service
- Problem solving
- Attention to details
- Financial analysis
- Time management
- Multitasking
- Team collaboration
- First learner
Contact
Garden City, MI 48135
Education and Training
true,Livonia, MI,Hazel Park, MI
Timeline
Travel Agent - Travo Gate
11.2022 - 07.2024
Customer Service Representative - Super Greenland Market
04.2018 - 06.2022
Roosevelt Invest High School - High School Diploma,
Schoolcraft College - , Accounting
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