Ra'Nesha Springer
Reynoldsburg,OH
Summary
Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
Work History
IT Project Manager
TOP Consulting-American Signature
Columbus, OH
11.2023 - 03.2024
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects
- Developed project management roadmap to define project objectives, timelines and milestones
- Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion
- Led system integration efforts, working closely with vendors and internal teams to ensure seamless transitions
- Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects'' lifecycles
- Managed budgets for multiple projects concurrently, tracking expenses and reallocating resources as needed to stay within budget constraints
Senior IT Project Manager
Vaco Columbus
Columbus, OH
10.2022 - 04.2023
- Developed project management roadmap to define project objectives, timelines and milestones
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects
- Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion
- Led system integration efforts, working closely with vendors and internal teams to ensure seamless transitions
- Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects'' lifecycles
- Managed budgets for multiple projects concurrently, tracking expenses and reallocating resources as needed to stay within budget constraints
IT, Project Manager
TEKsystems
Columbus, OH
08.2020 - 09.2022
- Developed and implemented a risk management plan for IT projects, ensuring that potential risks are identified and mitigated in a timely manner
- Develop and manage project budgets, ensuring that all projects are completed within financial constraints
- Collaborated with cross-functional teams to define project objectives, scope, and deliverables, ensuring alignment with business goals and customer expectations
- Actively collaborate with cross-functional teams, including IT, finance, and operations, to ensure project success and maximize value for the organization
- Supervised a team of IT professionals, providing guidance and support to ensure successful project execution
- Identify and recommend new technologies or methodologies to improve project management efficiency and effectiveness for IT projects
- Develop and maintain strong relationships with key stakeholders, both internal and external, to ensure effective communication and alignment of project goals and objectives.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
Project Manager
Spectrum Communications
Columbus, OH
01.2019 - 08.2020
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
- Planned, designed, and scheduled phases for large projects
- Identified plans and resources required to meet project goals and objectives
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track
- Established effective communication among team members for enhanced collaboration and successful project completion
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results
- Achieved project deadlines by coordinating with contractors to manage performance
- Developed and initiated projects, managed costs, and monitored performance
- Prepared and submitted project invoices for review and approval
- Developed and implemented strategic project plans to meet business objectives
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results
E Commerce, Project Manager
American Signature
Remote, IN
05.2016 - 09.2018
- Develop comprehensive project plans, including scope, timelines, and resource requirements
- Assemble project teams, assign tasks, and ensure clear roles and responsibilities
- Foster effective communication and collaboration among team members
- Oversee the design and development of the e-commerce platform
- Monitor website performance and functionality
- Coordinate the addition of new products and features to the e-commerce site
- Collaborate with the marketing team to create and execute digital marketing campaigns
- Gather and analyze customer feedback to make improvements
- Implement quality control processes to maintain the integrity of the e-commerce platform
- Test website functionality and resolve issues.
- Presented regular progress reports to stakeholders and upper management on key metrics related to project success rates and ROI analysis
- Developed comprehensive project plans and timelines, ensuring timely delivery of e-commerce projects
- Established clear communication channels between team members across departments, fostering a collaborative work environment
- Improved website functionality and performance through thorough testing, optimization, and bug resolution
- Prepared scope and requirements and verified agreement by parties within each project
- Identified areas of improvement in existing e-commerce processes by analyzing customer feedback and implementing changes accordingly
- Evaluated competitor strategies regularly to inform decisions on pricing models and promotional activities in the e-commerce space
- Planned, designed, and scheduled phases for large projects
- Identified plans and resources required to meet project goals and objectives
- Achieved project deadlines by coordinating with contractors to manage performance
Project Manager: Contractor
Lincoln Financial
Fort Wayne, IN
07.2013 - 02.2018
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Education
Master of Business Administration - Marketing
University of Phoenix
Beachwood, OH 07.2008 - 09.2010
Skills
Content Management
Agile Methodology
Shipping logistics
Social Media Marketing
Stakeholder Communication
Search Engine Optimization
Web Analytics
Mobile Commerce
Scrum Framework
E-commerce strategy
Project Experience
- Cyber-security
- Business focus only
- Change Management
- E-commerce
- Shared Services
- Merger
- Acquisition
- Telecom
- Infrastructure
- Architecture
- Compliance
- Marketing
- New Product Development
- Healthcare
- Financial
Certification
Scrum Master, Scrum Alliance
Tools And Techniques
- Confluence
- Jira
- Planview
- Smartsheet
- NetSuite
- Basecamp
- Monday
- MS Project
- ServiceNow
- Data Analysis
- SharePoint
- Resource Allocations
- Risk Management
- Requirements Gathering
- AWS
- Technical Development
- Enhancements
- Technical and Digital
- Stakeholder Management
- Regulatory Compliance
- Team Leadership
- Budget Management
- Strategic Planning
- Mitigate Risk
- Process Improvement
- Cross-functional Collaboration
Timeline
IT Project Manager
TOP Consulting-American Signature
11.2023 - 03.2024
Senior IT Project Manager
Vaco Columbus
10.2022 - 04.2023
IT, Project Manager
TEKsystems
08.2020 - 09.2022
Project Manager
Spectrum Communications
01.2019 - 08.2020
E Commerce, Project Manager
American Signature
05.2016 - 09.2018
Project Manager: Contractor
Lincoln Financial
07.2013 - 02.2018
Master of Business Administration - Marketing
University of Phoenix
07.2008 - 09.2010
Scrum Master, Scrum Alliance
Project, Green Belt - In Progress
PMP - In Progress
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