
Dedicated Direct Support Professional skilled in behavior redirection and de-escalation techniques. Committed to creating a safe, supportive environment while facilitating skill-building activities and documenting progress to drive impactful client development.
Provided direct care and supervision to adults with developmental disabilities in accordance with Ohio Department of Developmental Disabilities (DODD) guidelines. Assisted individuals with daily living activities, implemented individualized service plans (ISPs), and facilitated social, recreational, and skill-building activities to promote independence and community integration. Ensured a safe, supportive environment while documenting progress and communicating effectively with families and interdisciplinary teams.
Delivered excellent customer service by assisting customers with product selection, technology support, and checkout transactions. Maintained organized merchandise displays, restocked inventory, and ensured the sales floor remained clean and visually appealing. Processed cash, credit, and returns accurately while meeting daily sales and performance goals. Supported team members in achieving store targets and providing a positive shopping experience.