Rania Sharif
Columbus,OH
Summary
Recent Ohio State graduate with a B.A. in Health Communication and over five years of experience in customer service, healthcare support, and hospital administration. Skilled in patient coordination, scheduling, EHR documentation, and behavioral health operations. Currently planning on pursuing a Master’s in Health Informatics with a strong interest in patient access, health systems, and data-driven care. Known for professionalism, empathy, and strong communication in fast-paced clinical environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
BHP Unit Coordinator
Nationwide Children’s Hospital
04.2025 - Current
- Coordinate daily operations and patient flow for behavioral health units.
- Support admissions, discharges, and documentation while maintaining HIPAA compliance.
- Communicate with patients, families, nurses, and clinicians to support care plans.
- Maintain a safe, organized, and welcoming environment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Patient Safety Sitter
Trinity Health – Mount Carmel
01.2023 - 01.2024
- Ensured patient safety through continuous observation and timely escalation to staff.
- Documented behaviors and changes in patient condition.
- Assisted with basic comfort measures and daily support tasks.
- Scheduled patients for appointments and maintained master calendar.
Security Data Analyst
J.P. Morgan Chase
01.2022 - 01.2024
- Monitored network activity for potential security threats.
- Prepared incident reports and collaborated across departments.
- Ensured compliance with internal policies and reporting standards.
Sales Associate
TJX Companies
01.2019 - 01.2022
- Delivered high-quality customer service and resolved concerns.
- Trained and supported new employees.
- Managed inventory and maintained accurate stock levels.
Education
Bachelor of Arts - Health Communication Technology
The Ohio State University
08-2025
High School Diploma - undefined
Northland High School
01.2021
Skills
- Patient Coordination & Scheduling
- Customer Service to patients and families
- Behavioral Health Support
- Epic Records management
- Appointment Systems & EHR Documentation
- Communication & Conflict Resolution
- Microsoft Office & Healthcare Platforms
- Time Management & Multitasking
- Epic Records management
Certification
- Honor Roll
- Link Crew
- CPR Certified
- OSHA 10-Hour Healthcare Certification
Timeline
BHP Unit Coordinator
Nationwide Children’s Hospital
04.2025 - Current
Patient Safety Sitter
Trinity Health – Mount Carmel
01.2023 - 01.2024
Security Data Analyst
J.P. Morgan Chase
01.2022 - 01.2024
Sales Associate
TJX Companies
01.2019 - 01.2022
High School Diploma - undefined
Northland High School
Bachelor of Arts - Health Communication Technology
The Ohio State University