Sarah Thurman
Pittsburgh,PA
Summary
Healthcare administrative and revenue cycle specialist with experience in insurance verification, medical billing workflows, and financial operations. Proven ability to reduce claim delays, improve billing accuracy, and manage patient accounts across commercial and government payers. Intuit Certified Bookkeeper with hands-on experience in QuickBooks, A/R, A/P, and reconciliation, complemented by managing financial operations for a small business. Seeking a role in healthcare operations, insurance services, or accounting support.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
Compression Management Services
12.2023 - 02.2024
- Processed 30-50+ insurance verifications daily across commercial, Medicare, Medicaid, and workers' compensation plans
- Coordinated documentation between providers and insurers to ensure timely approvals and reimbursements
- Calculated and collected patient balances, improving point-of-service collections and reducing billing discrepancies
- Acted as liaison between patients, providers, manufacturers, and insurance companies
- Processed and tracked custom medical orders, ensuring accuracy and timely fulfillment
- Supported accounts receivable follow-up on unpaid claims
- Assisted with denial resolution and resubmissions
- Contributed to billing accuracy and reduced claim rejections
- Handled patient billing inquiries and payment plans
Founder & Financial Operations Manager
King Arthur Paper Company
01.2023 - Current
- Manage full-cycle bookkeeping in QuickBooks (QBO), including A/R, A/P, expense tracking, and financial reporting
- Develop and fulfill wholesale partnerships with local retailers and florists, including frequent custom product production
- Oversee pricing strategy, cost analysis, quoting, and profit margins to ensure sustainable growth
- Execute end-to-end operations including product design, production, order fulfillment, and inventory management
- Lead all marketing initiatives, driving online sales and brand growth through digital channels
- Successfully fulfilled bulk wholesale orders and maintained ongoing retail relationships
- Watercolor paper goods business (DTC + wholesale 40+ organic sales)
Inventory Specialist / Production Manager
CXL Warehouse
11.2021 - Current
- Oversee inventory operations and supply chain coordination in a healthcare-related environment
- Maintained 98%+ inventory accuracy through routine audits and process improvements
- Collaborate with account coordinators and vendors to align supply levels with operational demand
- Implement process improvements to reduce excess inventory and streamline workflow
- Support operational decisions through data tracking and reporting
Medical Scribe (Remote)
Aquity Solutions (Yale New Haven Hospital)
01.2022 - 09.2022
- Documented patient encounters in EPIC, ensuring accuracy of diagnoses, treatments, and prescriptions
- Coordinated scheduling, referrals, and follow-ups to support continuity of care
- Verified patient data and maintained compliance with HIPAA regulations
- Collaborated with providers to ensure clear, complete medical documentation
Education
Intuit Certified Professional Bookkeeper -
Intuit Academy (Coursera)
12.2023
Skills
- Insurance Verification & Authorizations
- Accounts Payable & Accounts Receivable
- QuickBooks (QBO)
- Financial Reporting
- Medical Billing & Revenue Cycle Support
- Patient Coordination & Scheduling
- Inventory & Supply Chain Management
- EPIC
- Advanced
- Microsoft Office Suite (Excel, Word, Outlook)
- Data Entry (60 WPM)
- HIPAA Compliance
Accomplishments
- Built and scaled King Arthur Paper Company from concept to revenue-generating wholesale and e-commerce business
- Secured and fulfilled recurring wholesale partnerships with local retailers and florists
- Managed full-cycle financial operations in QuickBooks (A/R, A/P, reconciliation)
- Maintained profitability through pricing strategy and cost analysis
- Executed end-to-end operations including production, fulfillment, and inventory management
- Drove online and in-store sales growth through marketing and brand development
Certifications And Education
- Intuit Certified Professional Bookkeeper, Intuit Academy (Coursera), 01/01/23, Accounts Payable, Accounts Receivable, Bank Reconciliation, Payroll, Financial Statement Analysis
- University of Pittsburgh, Pittsburgh, PA
- Austin Community College, Austin, TX
Timeline
Patient Care Coordinator
Compression Management Services
12.2023 - 02.2024
Founder & Financial Operations Manager
King Arthur Paper Company
01.2023 - Current
Medical Scribe (Remote)
Aquity Solutions (Yale New Haven Hospital)
01.2022 - 09.2022
Inventory Specialist / Production Manager
CXL Warehouse
11.2021 - Current
Intuit Certified Professional Bookkeeper -
Intuit Academy (Coursera)